If you associate hosted or managed voice services with feature-deficient Centrex type solutions, it’s time to think again. By de-coupling enterprise class communications software from hardware, enterprise organisations now have unprecedented flexibility in how to deploy their voice communication services. Whether via traditional IP-PBX, on industry standard servers, in a virtualised environment or as a fully-featured managed service, voice Communications as a Service (CaaS) has finally arrived in enterprise class form.

Dell Global Infrastructure Services have spent time listening to our customers who are planning on deploying a Unified Communications solution and who are concerned about how they can drive availability for the core platform without introducing additional complexity to their estate.
Dell would like to take this opportunity to invite you our session where we will discuss our approach to meeting this challenge and demonstrate some of our innovative tools and processes.

In this session you will get a look at the next generation of this platform through a series of demos. Brett will demonstrate how one can extend the Office Communicator experience into your Windows Presentation Foundation and Silverlight applications using new controls. He will also highlight how the UC Managed API 3.0 provides access to the new Voice-over-IP features of Communication Server.

So far the combined marketing efforts of vendors have made Unified Communications look slick on paper and even indicative of a paradigm shift in enterprise communications. However on the buyer side some confusion remains about what exactly is on offer beyond IP telephony...and there is a strong feeling that suppliers are unable to demonstrate the benefits unified communications will bring to their businesses.

This debate is the chance for businesses to get clarity from the vendor community of how Unified Communications can translate into the real benefits that most customers are actually looking for…and an opportunity for evangelists within the vendor community to respond to the challenge from businesses that Unified Communications is simply a marketing term designed to repackage old promises.

Over the recent years, the business service delivery and infrastructure leaders have not been afraid to embrace technology as an enabler to various initiatives, many of which have had a specific focus on service delivery or joining up the many facets of the organisation. But the challenges facing those responsible for selecting and realising the benefits of the enabling technology are becoming increasingly complex.

Implementation Unified Communications in the enterprise environment brings with it a host of new security issues that cannot be dealt with using existing IT security measures. The new security and fraud prevention challenges associated with UC include threats of conversion from TDM to VoIP, convergence threats, application interaction, increase in external attack surface, hosted UC service vulnerabilities and UC security management. The complexity and the sheer number of the UC-specific security issues create a knowledge gap for IT and security managers. After a review of the main classes of vulnerabilities and highly probable UC-specific attacks, a case will be presented for deployment of a comprehensive UC security solution rather than motley of data-oriented security measures

How do you structure your UC deployment to minimise cost and maximise return? No matter how large or small your organisation what should you look for in your planning to ensure a successful deployment and adoption. Learn some of the danger signs and quick wins.

This session examines how far we have come over recent years on the convergence journey and questions to what degree UC really impacts costs and it's true ability to impact productivity.
The session also provides analysis around how much existing investment can be leveraged across into a UC environment and highlights ways in which OEM Vendor solutions can all come together.

8el is the managed communications provider of choice for mid-enterprise businesses within the UK, supplying VoIP telephony, ISP services and Wide and Local Area Network solutions to the market, with proven experience in delivering quality converged networks. The fully managed solutions 8el designs, delivers and maintains are highly tailored to match customer requirements and cover a full range of communications services CallPort is 8el's fully managed, network based VoIP telephony solut...

View 8el's full profile

Aculab will feature ApplianX, a range of single purpose, 'plug and play' appliances designed to facilitate and support the utilisation of technologies such as VoIP, video, mobile, TDM and fax. ApplianX helps enterprises to reduce operational costs, extend the life of existing, TDM-based equipment, and take advantage of Web and IP-based services, and SIP endpoints. Products include the ApplianX IP Gateway and the ApplianX DPNSS-to-Q.SIG Gateway. AT UC10, Aculab is announcing the ApplianX M...

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BigHand voice productivity software allows professionals to record, edit and send voice files or verbal tasks via BlackBerry® smartphone to office based support, outsourced services or convert voice to text. Recordings submitted via BigHand for BlackBerry instantly enter the office workflow, and are tracked via status updates, priorities and alerts.

View BigHand's full profile

From enterprise data centers to the service provider core, Brocade® (NASDAQ: BRCD) develops extraordinary networking solutions that connect the world’s most important information in mission-critical environments. As a result, Brocade end-to-end networking solutions enable today’s complex, data-intensive businesses to run in the most efficient manner possible. Brocade pioneered and continues to lead the Storage Area Network (SAN) market, providing the industry’s most reliable, energy-effici...

View Brocade Communications UK Ltd.'s full profile

About BT Conferencing BT Conferencing is the UK’s number one provider of advanced collaboration services to businesses across the world. We help our customers reduce costs and work more productively using our audio, video and web conferencing technology to collaborate more effectively. As a result, companies are able to share information and make decisions quicker. Their employees contribute more to their organisation, while maintaining a better work-life balance and working in an environm...

View BT Conferencing and Polycom's full profile

Calyx is the number one, independent, single source provider of end-to-end Information and Communications Technology (ICT) in UK and Ireland. Calyx is a Tier 1 accredited partner for all the major manufacturers and has over 20 years experience in providing UK enterprises with converged voice, data, security and carrier services consultancy together with the most flexible range of managed services available. Today, with a turnover of £100m and over 500 employees, we have the breadth of...

View Calyx UK Limited's full profile

Cortado, an independently acting division, combines proven expertise in mobile communications technology with over 10 years of experience in building, and globally marketing, enterprise solutions. Transforming smartphones into complete workstations, Cortado shifts the traditional office setting, making it flexible and mobile while increasing productivity. Cortado offers both enterprise solutions and professional hosting services: Smartphone users have access to the corporate network with comp...

View Cortado. A Division of ThinPrint's full profile

CTI Group – scalable call logging and recording Whatever your clients’ requirements, we have the solution. CTI Group is a global provider of call logging and call recording systems, from small to large enterprise premise based systems and hosted solutions. CTI have a worldwide network of sales and support partners. We develop, deliver and support call management systems that empower businesses to improve the management and productivity of their communication systems and people, while re...

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Break Down Barriers to Communication E-mail. Chat. Text messages. Cell phones. PDAs. It seems like every day there’s a new form of communication, and each one can offer your organization an innovative way to do business. The downside? Complexity. Too many devices, too many platforms, and too many conflicts. What businesses need today is an integrated solution with a single interface, letting them capitalize on the power and flexibility of these communication tools without getting bogged...

View Dell Corporation's full profile

Huddle.net is the online collaboration platform that helps enterprises work better together. It offers a network of secure online workspaces where you can share files, collaborate on ideas, manage projects and organize virtual meetings. Huddle is available online, on mobile, on desktop.

View Huddle.net's full profile

InTechnology, the UK's largest hosted IP Telephony provider, has joined forces with POSTcti, the UK's number one Microsoft OCS specialist to deliver a fully managed hosted Unified Communications solution, improving productivity and reducing the cost of modern business communications.

View InTechnology's full profile

Interchange is a BlackBerry Alliance Elite member with over 30yrs experience of developing and implementing custom mobile applications and enterprise systems integration on multiple device platforms including Blackberry, Windows Mobile and Android for both Enterprise/SME Business and consumer markets, as well as a broad range of packaged mobile applications.

View Interchange Group's full profile

Kedron specialises in delivering solutions that provide realtime packet capture and forensic network monitoring and analysis information for all Data or Voice networks, offering intelligent solutions that effectively manage applications and devices, convergence and bandwidth prioritisation. Observer from Network Instruments captures network activity from selected points using an Observer probe, Netflow or storage device and the data is then delivered to the Observer Console or Observer Rep...

View Kedron UK Ltd's full profile

NetMotion Wireless develops software to enable businesses and agencies to maintain and optimize connections to applications as their mobile workers move in and out of wireless coverage areas and across various networks. NetMotion's award-winning mobile VPN, Mobility XE, enhances mobile worker productivity at more than 1,600 of the world's most respected organizations across multiple industries including utilities, healthcare, communications, public safety, local government, transportation, fi...

View NetMotion Wireless's full profile

As a leading player in the development and delivery of unified next generation solutions, we’re proud to have invested over £200 million creating the UK’s largest and most connected Next Generation Network, making voice and data convergence a reality. We work with over 200,000 UK businesses, 350 wholesale partners and have more than 15 years experience. We are also delighted to have recently been awarded the coverted ‘Network Operator of the Year 2009’ and our recent acquisition of Tiscali fu...

View Opal 's full profile

Discover the Possibilities of Toughbook Mobile Computing Solutions The benchmark in ruggedised mobile computing, built to military standard and with full MS operating systems, Toughbooks provide organisations with a solution that provides mobile workers with same tools and information available in the fixed environment. With WLAN, HSDPA, GPS and Bluetooth, Toughbooks offer the full range of connectivity needed to unify communications with field personnel and fully integrate their work activ...

View Panasonic Computer Products Europe's full profile

Polycom is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere. To learn more about how you can travel less, communicate “face-to-face” wherever you are, and lower your carbon footprint, visit www.polycom.co.uk

View Polycom's full profile

As one of the UK's premier Unified Communications specialists they are accelerating the transformation of voice,video and data into highly reliable and secure people centric solutions that actually add real value to their client organisations. Driving the onward development of convergence into the third (or what is often known as the 'embedded') phase of convergence, the portfolio extends across both on premise and hosted Voice, Collaborative Applications (Microsoft OCS, Exchange and Acti...

View Post CTI's full profile

ProCell Mobile Management is the market leader of mobile management tools and consultancy services. We can reduce your monthly mobile expenditure by up to 50% with our ground breaking solutions and services. As experts in our field we can offer a comprehensive range of services.

View ProCell Mobile Management's full profile

Psion Teklogix specialises in making mobile workers more productive We’re passionate about producing rugged mobile computer products and technology that make a real difference to our customers and to their employees. The result: people who use our products enjoy their jobs more, get more done, add more value, and delight more customers. Our rugged mobile computers are designed from the ground up to deliver Return on Mobility™. We do this by driving down the total cost of mobility, improvi...

View Psion Teklogix's full profile

Scalable Communications (formerly known as Scalable Networks) is a leading independent provider of secure convergence solutions. We apply a consultative approach to improving business communications through the adoption of converged and collaborative solutions that embrace best-of-class IP infrastructure, IP security and IP telephony technologies and services. From flexible working to disaster recovery, contact centres to collaboration, wired and wireless unified infrastructures, to manage...

View Scalable Communications Plc's full profile

Spitfire are a leading business VoIP and SIP Trunk provider offering a complete end-to-end service, via its own networks. This covers all aspects of VoIP including SIP Trunks and Hosted Telephony. The result is a service that works and delivers business quality VoIP. Spitfire can provide a direct connection between the customer's premises and Spitfire's core network over the UK's widest range SDSL, ADSL or Ethernet circuits. Spitfire are also an interconnected CPS operator offering a full...

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TANDBERG is a leading global provider of telepresence, high-definition videoconferencing and mobile video products and services with dual headquarters in New York and Norway. TANDBERG designs, develops and markets systems and software for video, voice and data and provides sales, support and value-added services in more than 90 countries worldwide. TANDBERG works with customers to deliver end-to-end video conferencing solutions to accelerate decision making, increase productivity, unify t...

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The attached case study for The BBC Worldeide highlights many of the real world benefits achiveable today through the specialist capabilities of POSTcti and their ability to leverage existing investment into Unified Communications to deliver lower operational costs, enhanced productivity gains and a powerful return on investment.

There is also a second case study here for the House of Fraser which highlights similar generic benefits across the organisation, again highlighting the real world benefits attributed to POSTcti's UC solutions today.

House_of_Fraser.pdf 173.43 kB

Beckman Coulter, a large multi-national medical instrumentation systems provider, improved the security and productivity of its field service engineers with Mobility XE Mobile VPN software. Now their engineers can access critical customer information securely and remotely from hospital labs, biotech facilities, university research centers or wherever their work takes them. Mobility XE also enabled field service and corporate applications to work seamlessly in wireless environments and in areas with intermittent coverage—eliminating repeated re-logins and data re-entry when users lost connectivity. Mobility XE also secured all transmissions to and from workers’ Pocket PCs and protects Beckman Coulter’s corporate networks from unauthorized access via encryption and device quarantine features.

Beckman Coulter Case Study 2007.pdf 138.72 kB

“The use of a mobile VPN has been integral to the delivery of agile working for our Mobile Workforce. The seamless ability to roam between various connections with little user interaction is proving invaluable; both in terms of keeping support to a minimum and the actual time users spend establishing a remote secure connection."

Richard Murphy
Network Services Manager
Birmingham City Council

OVERVIEW

The Challenge
To enable agile working for Birmingham City Council’s employees by supporting the Council’s agile working target and increasing the effectiveness of Council staff.

The Solution
Through the implementation of the NetMotion Mobility XE™ Secure Mobile VPN (Virtual Private Network), Birmingham City Council is delivering a secure, seamless, easy to use and cost effective mobile solution to the workforce.

The Results
Rapid adoption of the mobile solution by the Council’s employees who quickly identified work productivity benefits available combined with significant cost reductions for the Council.

The Benefits
NetMotion Mobility XE VPN has given Birmingham City Council a long-term solution that will help the Council reach their agile working targets; help improve the efficiency and effectiveness of their workers whilst also reducing their costs.

Find out how the Bright Ideas Trust, a social enterprise which provides funding, advice & support for disadvantaged young people in London, benefitted from implementing business class communication, collaboration and relationship management solutions.

BIT Case Study.pdf 284.42 kB

Find out how Carrot Pharma Recruitment benefitted from implementing a Hosted Exchange solution from Outsourcery.

Carrot Pharma.pdf 198.67 kB

Streamlined, reliable access drives strategic field‐service initiative.

With 23.9 million cable customers, Comcast Corporation is one of the nationʹs leading providers of entertainment, information and communication products and services. In order to fulfill promises to customers for timely service, the company embarked on an ambitious initiative as part of its “Dream Big” campaign. Reliable application access for field technicians was central to the effort – which is why NetMotion Mobility XE was the centerpiece of the mobile deployment.

Comcast_CS_v6.pdf 266.51 kB

With 23.9 million cable customers, Comcast Corporation is one of the nation's leading providers of entertainment, information and communication products and services. In order to fulfill promises to customers for timely service, the company embarked on an ambitious initiative as part of its “Dream Big” campaign. Reliable application access for field technicians was central to the effort – which is why NetMotion Mobility XE was the centerpiece of the mobile deployment.

Comcast_NMWCO_Case Study.pdf 266.51 kB

When it was announced that support for the Intellisync solution was coming to an end, Teknos needed to find a suitable replacement that would provide the same, if not better functionality. The solution needed to be cost effective, highly secure, work with their current IT infrastructure & Nokia E-Series devices and provide simple, centralized administration.

Find out how CommonTime mSuite met their needs.

Teknos-case-study.pdf 161.54 kB

Banco de Córdoba adopts new standards for mobile business solutions.

The national financial institution Banco de Córdoba, which is headquartered in the Argentine metropolis of Córdoba, was looking for a mobile solution that would improve the efficiency and cost-effectiveness of its operations. The crux of the matter: As soon as mobile employees required information from the corporate network, they had to make long telephone calls to their office-based colleagues or turn on their laptops and open a VPN connection to access the network. Thus, valuable working time was continuously being lost. With the shadow of the financial crisis looming large, the Banco de Córdoba was faced with the challenge of minimising such losses whilst increasing the efficiency of its operations, regardless of time or location.

Case Study CCS 4.0 - Banco de Cordoba EN.pdf 405.71 kB

Diamond Management and Technology Consultants is a global management consulting firm that helps organizations develop and implement growth strategies, improve operations and capitalize on technology. With NetMotion Wireless’ Mobility XE Mobile VPN, DiamondCluster was able to secure their wireless networks without new hardware, standardize the solution across its disparate offices, leverage existing authentication methods and use its current network architecture without modification.

Collaborative working to suit the needs of a highly important, remote workforce was the key driver behind Frontier Economics' decision to task leading systems integrator Eurodata Systems with an important three-stage Unified Communications project.

Based in London and with offices around the world, Frontier has developed a reputation as a leading economic consultancy, operating across a diverse range of industries from energy and finance to healthcare, media and retail.

The company has long championed the use of technology as a productivity enhancer, and to that end, a decision was taken to implement a series of Microsoft-based Unified Communications (UC) and collaboration technologies
that could deliver on the objective of providing users with a real boost to their productivity, to improve efficiency and provide the business with a competitive edge enabled by their UC strategy.

Frontier Economics.pdf 208.72 kB

Eurodata Systems, self-implemented Unified Communications (UC) using an integrated Microsoft, Mitel and Dialogic platform. The UC solution gives productivity gains of 25% by creating a highly integrated voice, video, messaging systems for on-demand communications. Now remote, mobile and office-based staff waste less time on ineffectual communications and more time in productive and client-facing activities.

Des Lekerman, Eurodata Co-Founder, said, “ We now have integration between our telephony system, Outlook, SharePoint and voice and video conferencing. I am delighted with the productivity increases this has yielded even during its first three months of operation.”

Eurodata.pdf 138.49 kB

Councils face constant pressure to better
serve their citizens within tight budget
constraints. In difficult times, when demands for
services are up but budgets are down, this can
be a tough-balancing act.

1092_5696-SeriesX_3_Ashford_WMCH_FINAL_LR.pdf 3.79 MB

The Challenge - Handling over 6 million customer calls a year, Getronics wanted to increase the resilience of its UK service desks and add value to its IT workspace management.
The Solution - Opal’s call routing platform, Contact Manager, allows Getronics to handle any situation from normal operations through to full disaster recovery.
The Benefits - Getronics can now deal with any unforeseen situation and still place its customers’ calls with service agents. Strengthening its service desk operation has allowed the company’s proposition to remain well ahead of the competition.

Getronics Case Study.pdf 237.98 kB

Find out how Gteq, a provider of telecoms packages to a wide range of businesses in the UK, benefits from partnering with Outsourcery to provide its customers with the latest innovative mobile and data solutions.

Gteq Case study.pdf 159.15 kB

Find out how the Hames Partnership, a firm of accountants, financial advisors and management accountants, benefitted from Outsourcery's bespoke hosted solution, that gave remote and office staff the security and flexibility to access secure information without the expense of a major IT overhaul.

Hames Case study.pdf 267.67 kB

The Challenge - Micheldever Tyres is undergoing a period of rapid expansion acquiring, on average, more than one new retail fitting facility per month. To support its growing size, it wanted a modern communications system capable of carrying converged voice and data with a
sophisticated telephone system to ensure it never misses a sales call.
The Solution - Their telephone system needed to channel calls through local numbers to people across all 42 local sites, acting as a single telephone system. This was coupled with inter-site call overflow and high-level functionality, usually only available to larger telephone systems.
The Benefits - During initial stages, lost calls were reduced by 10% translating into improved sales figures.

Micheldever Case Study.pdf 273.64 kB

Find out how Pall-Ex expects to save £52,000 annually through the use of a Unified Hosted IT solution for its email and mobile working.

Pall-Ex case study.pdf 380.09 kB

Partnerships UK's project staff is location independent; their work can take them to several different project sites all over the UK during a working week and yet wherever they are they require easy access to the company’s network files and applications including time recording, accounts management and knowledge management systems.

The challenge facing Chief Information Officer, Mike Robinson was to provide a method of remote access that would improve productivity of PUK staff by offering flexibility and greatly simplified access for mobile workers.

Partnerships UK Case Study.pdf 141.26 kB

Find out how the REACH Nationwide Role Model project benefitted from implementing a business class email and document sharing solution.

Reach case study.pdf 246.94 kB

CIOs have to support business strategy, while at the same time, they’re under
pressure to cut costs and gain efficiencies. The reality is, IT departments spend too
much time on administration and not enough on innovation. In most organizations,
up to 70 percent of time and costs are spent “keeping the lights on.”

1092_5671-SeriesX_3_VirtualMCD_PO_FINAL_LR.pdf 2.27 MB

Find out how SCi, the UK's leading business to business sales agency, benefitted from choosing Outsourcery to host their Customer Management solution.

Sci case study.pdf 255.00 kB

Describes how Yorkshire Water’s service engineers have benefitted from using Toughbook notebook computers to help in delivering “40,000 miles of water and sewerage mains in the County of Yorkshire, and supplying 1.24 billion litres of drinking water every day” also demonstrating how “An investment in IT has been crucial” and because of this investment today Yorkshire Water “stands amongst Ofwat's highest rated suppliers.”

CASE STUDY_YORKSHIRE WATER.pdf 113.47 kB

Unilever, a world leader in consumer goods, has selected NetMotion Mobility XE and Mobility XE Policy Management to deliver and secure line-of-business applications to field sales representatives around the world.

http://www.youtube.com/user/PolycomVideos#p/a/u/1/Y7Ji79Sdl7s

Until now, voice telephony and virtualization might have been on different planets,
so far apart were they. In the data center, voice technology was in a closet of its own,
and managed with a separate set of hardware, processes, staff, and technologies.
Now, this is changing. With the combined power of virtualization and unified
communications, mission-critical voice applications are joining enterprise business
applications in the mainstream data center.

1092_5704-Series+X+Virtu_finalLR.pdf 1.26 MB

Find out how Whizz Education, the UK's leading provider of online maths tuition for 5 to 13 year olds, benefitted for implementing a Hosted Customer Relationship Management (CRM) solution from Outsourcery.

Whizz Education Case Study.pdf 285.16 kB

Unified Communications solution saves thousands on teaching cover, drives up exam results, and increases staff productivity

WoottenBassett.pdf 218.89 kB

Outside the perimeter of the business location additional controls need to be added to a mobile IT deployment to ensure the security and integrity of data on the device and netwpork access. Balancing the need for control with flexibility given to the user requires care and attention to both strategy and implementation.

Mobile users have many challenges facing them as they try to work outside of a managed and familiar working environment. Too many constraints and challenges can distract and divert users from the task at hand, meaning that productivity gains hoped for by the deployment of the technology will be lost.

This paper looks at how to get the best out of mobile productivity and how to avoid the six most common mobililty pitfalls during the planning and excecution of mobile implementations.

Quocirca - Mobile Pitfalls.pdf 438.08 kB

For an IT department, much of what goes on within a mobile deployment is unseen. With the Mobility XE Analytics Module, adminstrators gain an unprecedented view into how mobile computing resources are used.

Read this white paper to learn about the capabilities of the NetMotion Mobility Analytics Module. It includes a complete listing of the reports available, and examples of how insight from specific reports can be used to boost productivity and drive other operational improvements. The paper also details the notifications capability — the second major element of the Analytics Module — and how it greatly streamlines the day-to-day management of a mobile deployment.

Mobile Analytics.pdf 628.15 kB

According to the US Healthcare Information and Management Systems Society (HIMSS) Analytics™ Database, approximately two-thirds of U.S. hospitals use wireless technology within their healthcare delivery organization. In order to understand the issues, challenges and concerns surrounding the deployment and utilization of wireless networks, HIMSS Analytics conducted two focus groups in March 2009 with senior IT executives who have implemented wireless networks. Institutions represented in the focus groups range from large (1,000+ bed) urban health systems to small (100 bed) rural organizations. All of the participants manage IT for diversified healthcare companies with hospitals, sub-acute, ambulatory and home health operations. The findings from those focus groups are outlined in this white paper.

Top_Five_Challenges_for_Wireless_Healthcare_Deployments.pdf 80.31 kB

Traditional approaches for encrypting data in transit such as IPSec and SSL are intended for wired networks with high-speed, highly reliable connections. In a mobile wireless network environment where data transmission speeds are slower and connections less reliable, traditional VPN performance suffers, frequently causing application failure, data loss and reduced productivity.

This White Paper explains in detail why IPSec and SSL VPNs fail to meet the needs of highly mobile workers, and how a Mobile VPN, such as NetMotion Mobility XE succeeds where legacy technologies fail.

Comparing Mobile VPNs 2010.pdf 231.33 kB

Guide to collaboration for the public sector

Huddle Guide to Collaboration for Government & Public Sector.pdf 162.53 kB

Guide to Web 2.0 for the public sector

Guide to Web 2.0 for Government.pdf 91.23 kB

The right mobile and wireless technologies not only address the unique computing challenges mobile workers face such as wireless coverage gaps and interruptions, internetwork roaming and performance issues, but also help automate and streamline processes, providing significant ROI. This Yankee Group white paper identifies the secure mobile solutions available and how these technologies map back to the requirements of today’s mobile enterprise.

Yankee Maximizing Mobile Worker Productivity.pdf 182.67 kB

Giving mobile clinicians electronic access to patient data at the point-of-care has great benefits, whether in a hospital campus, outpatient clinic, home-care setting or in-the-field for emergency response. But it requires consideration for the unique realities of a medical setting. Security is critical, as is transparency for users who focus on serving patients rather than dealing with technologies.

Read this NetMotion Industry Spotlight to explore the special requirements of mobile healthcare environments including coverage concerns, device security, application reliability and management challenges. You’ll learn how Mobility XE supports the medical mission by allowing clinicians to access and update vital information, while freeing them to focus on what matters most: their patients.

Healthcare_Industry_Spotlight_WP.pdf 165.52 kB

Authenticating users and securing sensitive data transmissions is critical in today's world. Adequately securing network access and protecting data being transmitted to and from mobile devices is more difficult in wireless environments.

This white paper details how NetMotion Mobility XE prevents unauthorized users from accessing your network and stops eavesdropping, replay and other network-level attacks.

Security for Wireless Networks.pdf 1.10 MB

The two main tools we use for communicating - telephone and e-mail have traditionally existed in isolated silos, independent of each other. Over time some of these technologies have been integrated - voice and IP data network, voice messaging and e-mail , video and the IP data network etc. However until now nothing has integrated all these technologies into a single, easy to manage communications solution that can be used in a controlled business environment.

Unified Communications is a concept used to describe the coming together of devices and applications used to enrich how we communicate with each other, increase our productivity, enable more efficient team collaboration and to streamline business processes.

As an integrated solution Unified Communications can greatly increase the productivity of an organisation, allowing users to make decisions on how to communicate with each other, based on the detailed presence status of the person or people they want to contact.

Unified-Communications-Business-Case.pdf 117.15 kB

A tale of two technologies
Chief Information Officers (CIOs) and other IT managers straddle two worlds – not because
they want to, but because they have to.
First, there is the world of the data center. Its servers and other hardware components, and
the business applications that run on them, are the backbone of the organization. They turn
the reams of data that companies generate and collect into the information they need to
understand and operate the business.
Then, there is the world of telephony. Here, voice applications ensure that the people whose
performance determines how well the organization does, how effectively it competes, and
whether it succeeds or fails, communicate with one another in myriad ways to ensure that
information is understood and acted on. Even in today’s high-tech world, voice
communication is the beating heart of the business.

1092_5724-SeriesX_3_Virtualization_Whitepaper_FINAL_LR.pdf 4.23 MB

A key challenge faced by enterprise IT management is how to ensure the productivity of the growing population of mobile workers. A successful mobile deployment can empower mobile workers with the resources they need to be effective at the point of service, resulting in a more productive workforce, expedited customer service, happier customers and increased revenue. Selecting the right mobile solutions and managing today’s mobile enterprise, however, is not a simple task. Successful mobile deployments require IT management to take a holistic approach managing all elements of the mobile deployment, including applications, wireless networks and devices.

This white paper describes how Quality of Service (QoS) can enable organizations to maximize mobile worker productivity and fully leverage the benefits of their mobile deployments.

Wireless QoS.pdf 639.01 kB

The ApplianX DPNSS-to-Q.SIG Gateway has been created to allow enterprise customers to extend the life of their DPNSS-based PBX, whilst taking advantage of new IP PBX solutions. The gateway fully supports all supplementary services and has been designed to be extremely simple to use. With each gateway supporting up to 60 channels it is a cost effective way of achieving a DPNSS-to-VoIP migration strategy.

ApplianX_DPNSS-to-QSIG_Gateway_datasheet_issue1.pdf 218.11 kB

The ApplianX IP Gateway is the first gateway to provide support for Divert, Transfer, Message Waiting and Route Optimisation over SIP, Q.SIG and DPNSS. In addition, the ApplianX IP Gateway can now be procured at a highly competitive price – helping make the migration path to VoIP more cost-effective.

ApplianX_IP_Gateway_datasheet_issue3.pdf 119.56 kB

The CommonTime Mobile Enterprise Application Platform (MEAP) is a complete set of products and services that enable enterprises to design, develop, deploy, and manage dynamic mobile applications.

CommonTime_MEAP_Datasheet.pdf 1.13 MB

ProCell Mobile Management offers a range of ground breaking tools and consultancy services that tackle and resolve the problems and headaches associated with managing a mobile fleet and can reduce mobile expenditure by up to 50% with it's ground breaking solutions and services.

ProCell Mobile Management Product Brochure.pdf 153.59 kB

A New Standard in Mobility.

Cortado_Corporate_Server_4.0_single 6pages_en.pdf 2.07 MB

Find out how Outsourcery can help you by hosting your email and contact management system

Exchange Product Sheet.pdf 121.19 kB

Business continuity plans often fail to address staff communication and collaboration - essential when information is needed quickly in a crisis. InstaNet Business Continuity from Interchange provides a total corporate information tool that doesn’t rely on email. With InstaNet you can securely deliver documents, procedures, service manuals, diagrams, videos, rotas etc directly on to individuals’ BlackBerry smartphones, unobtrusively and reliably; and be assured that the information will be refreshed each time it is updated at the office. So when staff need to access critical information, it is available immediately - even if your IT systems or mobile network isn’t.

IG1035BC_0210 InstaNetMobile Bus Continuity .pdf 624.57 kB

With more staff working out of the office, email is commonly used to deliver staff communications content but, increasingly, businesses are finding that important information is either delayed or even worse missed as messages get buried in a quagmire of unread email.
InstaNet uses a combination of communications technologies to extend your corporate information system via BlackBerry™ smartphones to produce a solution that keeps people up to date and informed no matter where they are by avoiding the email deluge to ensure that key messages are delivered promptly, at the right time and in a highly visible manner.

IG1035_0210 InstaNetMobile .pdf 623.46 kB

Reliable and highly scalable visual communication infrastructure solutions for enterprise and service provider environments, RADVISION’s SCOPIA Conferencing Platforms offer the industry’s most technologically advanced and easy-to-use multipoint infrastructure for real-time conferencing over any network, protocol and device. Easy to use plug and play functionality minimizes initial setup time, and offers unmatched flexibility. High Definition (HD) is standard on each system, enabling HD at 1080p, H.264, H.264SVC with up to 30 frames per second of perfect quality video.

Scopia+Elite_datasheet.pdf 838.97 kB

mDesign Studio gives business process managers the tools to design, develop, deploy and manage dynamic mobile applications for multiple device types without the need for programming knowledge.

CommonTime_mDesign_Studio_Datasheet.pdf 952.67 kB

The Analytics Module delivers insight into the performance of the mobile deployment and promotes hands‐off management. It provides detailed statistics on usage; intelligence on the networks and applications used; and automated notifications that save time and facilitate fine‐tuning and capacity planning.

NetMotion_Mobility_90_Analytics_Datasheet.pdf 326.99 kB

The Mobile NAC (Network Access Control) module ensures that devices have required security measures in place before allowing connectivity and granting access to applications and data. Mobile NAC also works with the Policy Management module to remediate devices without impacting workers.

NetMotion_Mobility_90_NAC_Datasheet.pdf 196.01 kB

Mobility XE is a software-only Mobile Virtual Private Network (Mobile VPN) that provides secure, continuous remote access to network resources and applications from mobile devices over any wired or wireless IP-based network. Industry-leading Mobility XE enables organizations to maximize the productivity and management of their worldwide mobile workforces, deliver flexible remote access, and safeguard the security of their data and networks and using Mobile Network Access Control (NAC).

NetMotion_Mobility_90_Datasheet.pdf 234.19 kB

For IP and converged telephony solutions, Aculab's Prosody product range provides feature rich,hardware- and software-based media processing, call control signalling and PSTN connectivity. The portfolio has been specifically designed to enhance a range of communications platforms and solutions.

media_processing_datasheet_issue5.pdf 169.45 kB

SCOPIA Desktop Video Conferencing
SCOPIA Desktop is designed to meet the demands of high performance video conferencing with a standard PC and Internet connection. It includes the latest in video technology providing High Definition H.264 for viewing both meeting participants and data collaboration. Its audio system provides echo cancellation, background noise suppression, and is highly resilient to network errors common on the Internet. SCOPIA Desktop is a simple web browser plug-in that is centrally managed and deployed without complex licensing fees or installation issues. Simply click on a link and in moments you are ready to go. Include tele-workers in meetings, participate in video conferences from the road, collaborate with partners and suppliers and seamlessly connect through firewalls.
SCOPIA Desktop pro is the enhancement of SCOPIA desktop video that provides the user with the capability to have the video client in standard SIP point to point and hence free the MCU ports for heavier processing of Multiparty conferences .dialing to a user is easy, simply type your colleague name on the video client body list presence and you are done.

ScopiaDesktop7_Datasheet.pdf 1.40 MB

Market leading Internet and telecom servies at competitive rates, backed up by outstanding support.

4803 - Spitfire Services.pdf 355.46 kB

We know how disastrous losing files or emails can be. That’s
why we can offer a secure, reliable, online data backup
solution to help you safeguard all the business information
on your desktop PC or laptop – it’s called StoreSafe.

StoreSafe Product Sheet.pdf 813.89 kB

Ultra Mobile PC (UMPC) with Intel® Atom™ Low-Power Consumption Processor
Panasonic’s CF-U1 Toughbook, an extremely ruggedised UMPC (Ultra Mobile PC) has been specially developed for the compact computer market. The extremely rugged CF-U1 offers long battery life based on the latest Intel® Atom™ low power consumption processor. Unlike most handhelds the CF-U1 runs on the full-function Windows® XP or Windows Vista® operating system, with 1060 gram weight, and sunlight viewable 5.6 inch touchscreen the CF-U1 provides remote workers with the ability to access information and applications in real time, thus improving organisational efficiency, increasing information accuracy, and enabling field-based decision-making.

Announcing an exciting extremely Rugged UMPC The Panasonic CF-U1 Toughbook.pdf 69.16 kB

Our Proof of Concept gives you all the
advantages of enterprise-class technology at
an affordable starting price of just £5,000.
There’s absolutely no hassle and no risk
either. If you don’t want to go to full
deployment, just return the appliance and
we’ll refund the cost.

Proof of Concept - UC Appliance.pdf 160.65 kB

InTechnology's hosted Unified Communications solution is a UK first, consisting of Hosted Microsoft® Office Communications Server, Hosted Microsoft® Exchange and our Hosted Broadsoft Broadworks IP Telephony platform. By combining these services we have created the UK's only Hosted Unified Communications Service with enterprise IP Telephony.

As an integrated solution Unified Communications can greatly reduce the time, cost and frustration associated with unnecessary delays in decision making. Bringing together all the tools of communication we use and allowing users to make decisions on how to communicate with each other, based on the presence status of their contacts.

For more information: Unified Communications

Unified Desktop provides the opportunity for UK organisations to take advantage of the latest Unified Communications technologies without the need for expensive upfront capital investment by presenting a hosted managed service model which can be purchased on a monthly basis.
Unified Desktop includes the latest voice and collaborative technologies from a world class portfolio of solutions which have previosulky only been availble as on premise solutions.

The portfolio includes Microsoft Office Communications Server 2007 R2, Microsoft Exchange 2007 and VoiP telephony Voice.

This extensive range of services is avaialble to both end users and channel partners.

Please download the accompanying Unified Desktop brochure for further information.

FINAL_UnifiedDesktop.pdf 2.57 MB

The All-in-One Video Conference Desktop System comprised from a 24” Samsung widescreen LCD, high definition (HD) camera, high fidelity speakers, dual echo cancelling microphones along with RADVISION’s video conferencing engine provide an elegant All-In-One HD desktop video conferencing system. Seamlessly integrated with RADVISION’s SCOPIA family of products including the new SCOPIA Elite MCU for guaranteed interoperability delivering a comprehensive HD desktop conferencing solution.
Easily Switches to a PC Display 1920 x 1080 resolution, 5ms response time, high contrast ratio and brightness provides excellent PC monitor performance. Easily switch between HD video conferencing and working at your PC.
The VC240 delivers full HD video internally, freeing up your PC’s processor for other applications such as data sharing or regular office applications. The VC240 also functions as a desktop videophone without booting up your PC.
Enjoy superior quality desktop video conferencing with H.264, H.264SVC, full 720p, 30 fps performance supporting up to 2Mbps bandwidth.

datasheet.pdf 1.04 MB