Know your target devices, understand the turf
Remote debugging and its benefits
Maneuveringaround memory limitations
Mobile Networks: Going through tunnels
Keep it simple

The need to optimise IT resources to save money and power has driven the massive growth in virtualisation of business applications. Now your virtualisation strategy can embrace real-time voice applications for the first time. This really is a development you need to take advantage of. Find out more from a market leader in communications software, Mitel.

This session will cover best practice for deploying Microsoft Office Communication Server 2007 on Brocade network infrastructure. We will also look at the different layers of the network in the campus and data centre and will demonstrate how a properly configured network foundation is critical for a successful OCS deployment.

Network-equipment maker Brocade Communications Systems is putting the finishing touch on a new 562,000-square-feet headquarters campus in San Jose, CA
This session will look at the campus state of the art converged network infrastructure and how it has been purposely designed and architected to meet the demand of Unified Communications, Voice, Video and Mobility services.

Enterprises more than ever need their workers to collaborate outside traditional offices, from fellow employees spread out across multiple offices, to field personnel in their cars, to business partners halfway around the globe. Add to this complex mobile and telework environment the high expectations of the new generation of workers for enterprises to support the way THEY want to live and work. Enabling e-mail on smartphones is just the start; users expect chat, VoIP, video, web meetings, and access to rich content to happen when and where they need it, in real time, regardless of whether it's laptop, smartphone, or custom tool, and whether they're in an office, at home, in a car, or anywhere else. Unified Communications (UC) is an increasingly critical component to making this world of Smarter Work a reality.
Malcolm Stewart will discuss examples of how enterprises today enable mobile and remote work, and the key requirements for planning real-time collaborative remote and mobile work environments. He will also touch upon how technology trends will make all of us work smarter, including communications enabled business processes and fixed-mobile convergence.

Enterprises more than ever need their workers to collaborate outside traditional offices, from fellow employees spread out across multiple offices, to field personnel in their cars, to business partners halfway around the globe. Add to this complex mobile and telework environment the high expectations of the new generation of workers for enterprises to support the way THEY want to live and work. Enabling e-mail on smartphones is just the start; users expect chat, VoIP, video, web meetings, and access to rich content to happen when and where they need it, in real time, regardless of whether it's laptop, smartphone, or custom tool, and whether they're in an office, at home, in a car, or anywhere else. Unified Communications (UC) is an increasingly critical component to making this world of Smarter Work a reality.
Malcolm Stewart will discuss examples of how enterprises today enable mobile and remote work, and the key requirements for planning real-time collaborative remote and mobile work environments. He will also touch upon how technology trends will make all of us work smarter, including communications enabled business processes and fixed-mobile convergence.

There is an IT storm building, powered by elements of Social Applications, User Generated Content, Ad hoc Workflow, Unified Communications, Mobility etc and it will completely change the business landscape for those who embrace it early on. This session is a serve “weather warning”, challenging some accepted thinking and looking at the impact and benefits of the coming change.

Unified Communications present unique network infrastructure challenges in ensuring that the diverse bandwidth and quality of service requirements of all applications are met.
This session will look at how sFlow provides a unified measurement strategy and complete network visibility. It will also include examples of how sFlow can be used to provide complete network visibility of Unified Communications traffic and to ensure that critical bandwidth and QoS requirements are met and service levels for all applications are maintained.
The session will also look at Brocade’s hardware optimized SFlow implementation in Brocade’s switches and how it can be deployed with InMon SW to provide continuous monitoring and analysis of Unified Communications network traffic.

The session presents the case for hosted services to implement your Unified Communications vision instead of building the different systems in-house. Buying voice, video and messaging as a 24x7 managed service offers many advantages over DIY, particularly the speed of implementation and the flexibility to pick-and-mix between the different services.

Eurodata Managing Director Des Lekerman will be giving senior IT decisions makers the ammunition to build a strong business case in justifying the need for Unified communications within their organisations.

Topics will include target areas of costs saving, how to and who to deploy UC to, and how results can be easily measured for your success. Eurodata will also outline how other organisations have benefited from a full Unified Communications solution and the efficiencies gained.

Building collaborative, adaptive workspaces that foster productivity, business agility, security, and competitive advantage is now a critical requirement for many enterprises. This session describes how enterprises can unify their workspace to provide more effective and personal communications.

Building collaborative, adaptive workspaces that foster productivity, business agility, security, and competitive advantage is now a critical requirement for many enterprises. This session describes how enterprises can unify their workspace to provide more effective and personal communications.

This session will discuss how managing business applications in the cloud to meet corporate requirements, presents new challenges when compared to managing individual consumers - the historical focus of the mobile industry. Business cloud applications typically are multi-tenanted, having multiple Enterprise customers each with their own users, running on a single instance of each application in the cloud. Increasingly they need to be accessible from multiple devices. How you manage the policies of companies, the rights of users, administer adds, moves, and changes across multiple cloud applications without alienating the customers’ own administrators, and how you empower sales channels, including partners and re-sellers. This calls for distributed hierarchical control with appropriate security in place and in many cases, compliance with regulatory requirements with the need to enable and manage e-discovery and audit rights.

In this session you will get a look at the next generation of this platform through a series of demos. Brett will demonstrate how one can extend the Office Communicator experience into your Windows Presentation Foundation and Silverlight applications using new controls. He will also highlight how the UC Managed API 3.0 provides access to the new Voice-over-IP features of Communication Server.

At the heart of every business is the goal of driving increased efficiencies whilst delivering more customer value and revenue growth or new revenue streams. Mobile applications have provided a key role for many organisations in enabling them to drive efficiencies across their field and sales force. Join us to learn about how companies have achieved these efficiencies and how even more value can be delivered by joining up these applications across organisations

Companies invest significant time and money into designing and implementing unified communications software and infrastructure. Smart companies understand that the user experience is the key factor to successful deployment and utilisation of unified communications technologies to improve employee productivity, increase customer satisfaction and reduce costs. High quality, reliable audio end points integrated with UC system’s enhance the user experience and maximise productivity. Properly segmenting the user population and offering a range of audio devices to meet these needs ensures a cost-effective deployment of collaboration technologies.

So far the combined marketing efforts of vendors have made Unified Communications look slick on paper and even indicative of a paradigm shift in enterprise communications. However on the buyer side some confusion remains about what exactly is on offer beyond IP telephony...and there is a strong feeling that suppliers are unable to demonstrate the benefits unified communications will bring to their businesses.

This debate is the chance for businesses to get clarity from the vendor community of how Unified Communications can translate into the real benefits that most customers are actually looking for…and an opportunity for evangelists within the vendor community to respond to the challenge from businesses that Unified Communications is simply a marketing term designed to repackage old promises.

Persistent Group Chat is a new feature in most instant messaging solutions but it has been around in the financial services sector for many years. Now made available to all, join us to learn how it can transform the way you work especially when it is integrated into your desktop, made available on your mobile or via the web allowing you to stay connected to work in real-time from anywhere at any time.

Year 2010 is the year that social media becomes widely adopted by businesses large and small. This presentation examines why there is a need for high relevance, high collaboration, purpose driven networks in B2B environments such as Unified Communications and other similar adjacent markets.

The presentation will look at the host of new benefits that assist both buy and sell side of the marketplace for better informed more collaborative and more relevant business partnerships.

At TANDBERG we believe in the power of visual collaboration. We have been building on the promise of Unified Communication and extending it with our Video 1st approach. Our vision is one of enabling the whole organisation to experience the productivity of Telepresence. In this session we will share our vision of Unified Communication and show how business quality video enables the connection of people to people, people to ideas and ideas to business outcomes.

Unified communications promises to revolutionise the way in which people and companies communicate. But for many making unified communications a reality is a hard path to navigate. Matthew Finnie CTO at Interoute explores how a structured approach to migration utilising new platform oriented approaches can unify legacy PBX investments with emerging communication methods like Microsoft Office Communicator and ultimately fixed mobile convergence.The presentation will mix future direction with practical experiences of complex migrations simplified and made productive through this approach. It will also talk about Interoute's involvement with Microsoft and examples of how the combination can accelerate a move to a unified communications architecture whilst reducing costs and increasing productivity.

The session will be an interactive and innovative discussion where we will describe the current environment, the challenges and the process that Newport City Homes went through to decide to implement a Unified Communications platform on Microsoft Office Communication Server 2007 R2. Newport City Homes will also be discussing the benefits they have seen from the new platform and how this is supporting their business.

How do you structure your UC deployment to minimise cost and maximise return? No matter how large or small your organisation what should you look for in your planning to ensure a successful deployment and adoption. Learn some of the danger signs and quick wins.

A presentation on how organisations can embrace change, enhance their proposition to workers and build a more collaborative and efficient organisation using familiar business applications

AcumenMobile 3.0 enables your business to deliver new business line and business income services to mobile device users. Deliver best of breed mobile-based publishing, collaboration and mobile worker solutions to PDA, Blackberry, Iphone and Mobile Device users. Visit the innovation Pods - stand 802 for a demonstration and technical details

View AcumenMobile's full profile

Established in 1998, aql are Mobile Messaging Specialists and the UK's largest inbound messaging aggregator . As an MVNE aql also provides unbundled access to UK mobile services and wholesale IP Voice services to the UK's ADSL industry. Our primary focus is on supporting our Channel Partners, Value added Resellers, Systems Integrators, Corporates and ITSP's - we concentrate on maintaining quality so that we underpin those whose business depends on our service.

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Aspect provides software and consulting services that turn the potential of unified communications into real business results across the enterprise and in the contact center. Applying 35 years of insight and experience, Aspect helps two-thirds of the FORTUNE Global 100, as well as small and medium enterprises, power their business processes with communications. For more information, visit www.aspect.com.

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Azaleos provides the cost savings and service levels of hosted solutions for organisations that won’t allow their data to reside outside the datacentre. The Azaleos solution is unique - all servers, storage, and data remain at your facility, behind your firewall, and in your physical control. Our certified experts leverage patented technology to remotely monitor and manage Microsoft Exchange, Office Communications Server, SharePoint and Active Directory environments. We proactively manage...

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Britannic Technologies are a highly innovative, focused and capable ICT partner, helping our clients realise the many benefits that can be achieved through unified communications and the convergence of voice, data and video technologies. Our award winning integration, market leading technical capabilities and clear vision for the future enables us to deliver significant value complimented with a real passion for long term partnerships and service excellence established over our 25 years o...

View Britannic Technologies Ltd's full profile

From enterprise data centers to the service provider core, Brocade® (NASDAQ: BRCD) develops extraordinary networking solutions that connect the world’s most important information in mission-critical environments. As a result, Brocade end-to-end networking solutions enable today’s complex, data-intensive businesses to run in the most efficient manner possible. Brocade pioneered and continues to lead the Storage Area Network (SAN) market, providing the industry’s most reliable, energy-effici...

View Brocade Communications UK Ltd.'s full profile

About BT Conferencing BT Conferencing is the UK’s number one provider of advanced collaboration services to businesses across the world. We help our customers reduce costs and work more productively using our audio, video and web conferencing technology to collaborate more effectively. As a result, companies are able to share information and make decisions quicker. Their employees contribute more to their organisation, while maintaining a better work-life balance and working in an environm...

View BT Conferencing and Polycom's full profile

In today's fast paced business environment, organisations have a strong need to communicate in real-time so they can quickly resolve issues and make decisions faster. Microsoft's unified communications portfolio enables people to communicate instantly across organisations. Organisations can run their own enterprise instant messaging network with integrated VoIP, connecting people, devices and organisations via IM/presence/voice/video/web conferencing in a well managed and secure environment....

View BT Engage IT Ltd's full profile

CommonTime - Experts in Mobile Enterprise Application Platforms. • Mobilizing paper based business processes for increased efficiency. • Simplifying mobile application development and deployment. • Mobilizing workforces and their business processes. • Flexible solutions that operate across a range of mobile devices and operating systems. • Delivering immediate ROI for our customers.

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CTI Group – scalable call logging and recording Whatever your clients’ requirements, we have the solution. CTI Group is a global provider of call logging and call recording systems, from small to large enterprise premise based systems and hosted solutions. CTI have a worldwide network of sales and support partners. We develop, deliver and support call management systems that empower businesses to improve the management and productivity of their communication systems and people, while re...

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Break Down Barriers to Communication E-mail. Chat. Text messages. Cell phones. PDAs. It seems like every day there’s a new form of communication, and each one can offer your organization an innovative way to do business. The downside? Complexity. Too many devices, too many platforms, and too many conflicts. What businesses need today is an integrated solution with a single interface, letting them capitalize on the power and flexibility of these communication tools without getting bogged...

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Dialogic offers gateways that connect IP networks to PBXs and the PSTN in carrier and enterprise markets. Dialogic® products have been tested for interoperability, are easy to install and manage, and have been deployed in a many environments such as UC, FoIP Servers, IP-PBX PSTN access and SIP Trunking.

View Dialogic (UK) Ltd's full profile

Eurodata are a Microsoft Unified comms specialist and bring to the UC Expo the very first OCS appliance that can be deployed to SME organisations in days. Since 1990 Eurodata have been delivering enterprise IT solutions and services to the mid market that have won multiple awards including ‘Microsoft Security Partner of the Year’ 2008 and Unified Communications Partner Finalist 2009. The company is one of the top 100 global managed service providers and among the top 250 executive management...

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At UCEXPO 2010 fabbricadigitale will present boxedUC, an innovative UC solution, a virtualized enviroment which will allow to quickly and easily access to all UC services with a remote continuous support and an innovative pay-per-use model. fabbricadigitale realizes infrastructures and innovative software applications with the constant research of high quality and excellence. The corporate strategy is directed to provide technologically advanced and future-oriented solutions, in order to...

View fabbricadigitale srl's full profile

FaceTime Communications enables the safe and productive use of Unified Communications and Web 2.0 – including social networks, blogs and instant messaging, Ranked number one by IDC for five consecutive years, FaceTime's award-winning solutions are used by more than 1,500 customers for the security, management and compliance of real-time communications.

View FaceTime Communications's full profile

Fenestrae's flagship products Fenestrae Communication Server and Faxination extend unified communications by seamlessly integrating Fax(Fax over IP) SMS and MMS into UC systems from Microsoft( Exchange) Cisco, Avaya and Nortel.

View Fenestrae's full profile

As Europe’s Premier Solutions Partner for Digium Asterisk, Foehn is the leading provider of custom-built PBX and UC solutions based on Asterisk and also offers consultancy and system support for Asterisk-based systems. Foehn was awarded its partner status by Digium, because of the company’s demonstrated ability to design and deploy successful large-scale communication solutions based on Asterisk – the world’s most popular telephony toolkit. Foehn has notable Asterisk references in call ce...

View Foehn - The Asterisk Experts's full profile

Formicary’s world class team of talented and dedicated professionals combine real-world industry experience with technical excellence to deliver innovative and sophisticated services and software around unified communications to help clients improve their productivity and increase their return on investment. Building on this expertise, Formicary has launched several world first collaborative communication solutions which are designed to specifically extend and complement the powerful feat...

View Formicary Ltd's full profile

About Forum Nokia Nokia's global developer program, Forum Nokia connects developers to tools, technical information, support, and distribution channels they can use to build and market applications around the globe. From offices in the U.S., Europe, India, Japan, China, and Singapore, FNDC provides technical and business development support to developers and operators to assist them in achieving their goal of successfully launching applications and services to consumers and enterprises.

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G3 is an Avaya Platinum Partner specialising in designing, implementing and maintaining IP Telephony and Unified Communications solutions for businesses accross the globe. Our implementations enable companies to: • reduce operating costs • improve customer retention • increase productivity We're demonstrating all of the Avaya UC applications here at UC Expo.

View G3 Telecommunications PLC's full profile

Grey Convergence, a specialist Microsoft UC voice partner, will demonstrate the capabilities of Office Communications Server (OCS) R2 and Exchange Unified Messaging and their secure integration with Office Outlook and Office Sharepoint Server (MOSS). Unified Communications enables streamlined communications and a collaboration platform that integrate and interoperate with your existing telephony, providing a secure and compliant infrastructure. Grey Convergence has the knowledge to enab...

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Huddle.net is the online collaboration platform that helps enterprises work better together. It offers a network of secure online workspaces where you can share files, collaborate on ideas, manage projects and organize virtual meetings. Huddle is available online, on mobile, on desktop.

View Huddle.net's full profile

InTechnology, the UK's largest hosted IP Telephony provider, has joined forces with POSTcti, the UK's number one Microsoft OCS specialist to deliver a fully managed hosted Unified Communications solution, improving productivity and reducing the cost of modern business communications.

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Interoute is Europe’s largest Next Generation Network, connecting 98 cities in 28 countries with over 55,000km of lit fibre. For Enterprise customers Interoute’s service delivery platform supports integrated services and solutions, including MPLS VPN, Voice over IP, Managed Hosting, Ethernet, Internet and Security.

View Interoute Communications Ltd's full profile

GN Netcom, led by the Jabra brand, is one of the world’s leading providers of hands-free communications solutions, with 140 years of telecommunications experience. With over 1,000 employees and offices around the world GN Netcom develops, manufactures and markets a broad range of wireless and corded headsets for contact centre and office-based users and Bluetooth® headsets for mobile users. Jabra's award-winning headset range combines the best technology and design to give you innovative...

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MESSAGEmanager Solutions is a Global leader in IP Fax and Voice messaging and communication solutions. MESSAGEmanager was positioned fourth internationally in the top 6 revenue-earning FoIP (Fax over IP) server suppliers. Our products have undergone interoperability testing by Cisco, Avaya, Alcatel and other telephony vendors to confirm our ability to deliver proven, flexible and reliable solutions in IP environments. MESSAGEmanager Solutions is represented in Europe by ICON. ICON ha...

View MESSAGEmanager Solutions/ICON's full profile

Microsoft Unified Communications solutions harness the power of software to make it easier for people to communicate—whether they are down the hall, around the world, or away from the office. These technologies let you adapt to evolving business needs with a secure and extensible platform that spans the different ways people communicate, including e-mail, telephone, conferencing, voice mail, and instant messaging. Microsoft Unified Communications can bring your organisation nearly immediat...

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Midland Communications, is a nationwide communications company with a proven track record helping business get the most from communications technology. Stand 503, just inside the entrance, is a must visit stand if you have a real need for communication technology that is truly unified voice, video and desktop. If you need a partner for your technology that delivers, MPLS, Leased Lines, Ethernet Circuits, VoIP, Hosted Telephony, Cloud Telephony, OCS, Ultra Thin Client, IP Videoconferenci...

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Openaire Distribution combines OEM manufactured GSM and Voice Over IP hardware, as well as a VoIP and Mobile service delivery businesses. Specialising in Fixed Mobile Convergence for the SOHO and SME markets, the business has a core focus on the 1-20 user demographic. As a VoIP hosted service provider and MVNO in the DECT Guard band spectrum arena, Openaire delivers a carrier grade quality service. Openaire delivers Wire 3, a VoIP and FMC service through a GSM Private Mobile Network. Wire...

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Outsourcery is the UK’s leading provider of mobile-centric unified communications (UC) and hosted IT solutions to small and medium-sized enterprises. It has its own state-of-the-art data centres and hosting infrastructure to provide managed services and Software-as-a-Service (SaaS) IT and UC solutions. Outsourcery offers integrated unified communications solutions which work by integrating email, voicemail, instant messaging, mobile communications, business telephones, document and desktop...

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Polycom is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere. To learn more about how you can travel less, communicate “face-to-face” wherever you are, and lower your carbon footprint, visit www.polycom.co.uk

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As one of the UK's premier Unified Communications specialists they are accelerating the transformation of voice,video and data into highly reliable and secure people centric solutions that actually add real value to their client organisations. Driving the onward development of convergence into the third (or what is often known as the 'embedded') phase of convergence, the portfolio extends across both on premise and hosted Voice, Collaborative Applications (Microsoft OCS, Exchange and Acti...

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Since 1992, RADVISION (NASDAQ: RVSN ) is the industry’s leading provider of products and technologies for unified visual communications over IP and 3G networks. RADVISION offers the broadest and most complete set of standards-based video networking infrastructure and developer toolkits on the market today. These products enable customers and partners to deploy unified communication networks and services, and develop video network equipment and device solutions faster and more reliably than ev...

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Scalable Communications (formerly known as Scalable Networks) is a leading independent provider of secure convergence solutions. We apply a consultative approach to improving business communications through the adoption of converged and collaborative solutions that embrace best-of-class IP infrastructure, IP security and IP telephony technologies and services. From flexible working to disaster recovery, contact centres to collaboration, wired and wireless unified infrastructures, to manage...

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Every day, organisations around the world are adopting new ways of meeting and working together. Successful collaboration requires clear communication of ideas, goals and strategies, whether to others in the same room or across distances. Tools that enable this kind of communication ultimately expand the potential of what business people and others can achieve. SMART is both the industry pioneer and market leader in easy-to-use interactive whiteboards and other group collaboration tools. Us...

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STL Technologies Ltd Our consultative approach enables us to identify and then deliver UC solutions to meet your business needs. A well designed UC solution will deliver quantifiable savings, whether through lower costs or demonstrable efficiency improvements. Our UC solutions are aligned to your IT infrastructure, to delvier the best possible result. We have selected Vidyo as a key UC partner, after they successfully completed our rigorous six stage new product evaluation process b...

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TANDBERG is a leading global provider of telepresence, high-definition videoconferencing and mobile video products and services with dual headquarters in New York and Norway. TANDBERG designs, develops and markets systems and software for video, voice and data and provides sales, support and value-added services in more than 90 countries worldwide. TANDBERG works with customers to deliver end-to-end video conferencing solutions to accelerate decision making, increase productivity, unify t...

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TigerSpike is a personal media company with a specialisation in mobile. With offices across three continents, our global telco and media experience combined with R&D from our Innovation Lab keeps us and our clients ahead in New Media. We’re leveraging this experience to bring innovative expertise to the B2B marketplace

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Working in partnership with our customers to understand your business opportunities and challenges, Vodafone aim to transform the way you work allowing you to be more cost effective, more flexible and more responsive to your customers. We create innovative solutions, bringing together the best of breed mobile and fixed technologies and applications to unify communications, provide secure access to company data and streamline your business processes. Visit Vodafone at UC Expo 2010 on stand...

View Vodafone Unified Communications Group's full profile

A.M.A Group’s purchase of Interoute One, advanced voice functionality gave them the flexibility of routing of calls to mobile phones, using one unique number for each user enabling the consolidation of voice mail, fax, fixed line and mobile calls. This allowed AMA to reduce costs for call termination and for the number of necessary lines.

AMR case study.doc 500.00 kB

The attached case study for The BBC Worldeide highlights many of the real world benefits achiveable today through the specialist capabilities of POSTcti and their ability to leverage existing investment into Unified Communications to deliver lower operational costs, enhanced productivity gains and a powerful return on investment.

There is also a second case study here for the House of Fraser which highlights similar generic benefits across the organisation, again highlighting the real world benefits attributed to POSTcti's UC solutions today.

House_of_Fraser.pdf 173.43 kB

Beckman Coulter, a large multi-national medical instrumentation systems provider, improved the security and productivity of its field service engineers with Mobility XE Mobile VPN software. Now their engineers can access critical customer information securely and remotely from hospital labs, biotech facilities, university research centers or wherever their work takes them. Mobility XE also enabled field service and corporate applications to work seamlessly in wireless environments and in areas with intermittent coverage—eliminating repeated re-logins and data re-entry when users lost connectivity. Mobility XE also secured all transmissions to and from workers’ Pocket PCs and protects Beckman Coulter’s corporate networks from unauthorized access via encryption and device quarantine features.

Beckman Coulter Case Study 2007.pdf 138.72 kB

Find out how the Bright Ideas Trust, a social enterprise which provides funding, advice & support for disadvantaged young people in London, benefitted from implementing business class communication, collaboration and relationship management solutions.

BIT Case Study.pdf 284.42 kB

BT adapts to a new phase of globalisation
Collaborative solutions from SMART playing pivotal role

“The successful delivery of a
customer solution relies upon the
effective collaboration between
people across BT. Our new SMART
collaboration capability enables
people to meet, irrespective
of where they are in the world
and interact as if they were in
the same room. This has had a
massive impact on travel costs
and reduced our carbon footprint
significantly. Last week I trained
34 people in India from Ipswich, and yesterday I trained a
further eight – that’s a saving of
a flight to India, plus my time, in
just two weeks.”
Bola Oshisanwo, Director, Agile
Development Centre

BT case study_FA.pdf 407.57 kB

Case studies from clients who have implemented MESSAGEmanager for:
Desktop service
Document processing and compliance
Sales transactions
Secure and cost effective communications
Cost savings /Expense reduction and
IP FAX provisioning

UCEXPO02 Case Study Collection.pdf 402.58 kB

When it was announced that support for the Intellisync solution was coming to an end, Teknos needed to find a suitable replacement that would provide the same, if not better functionality. The solution needed to be cost effective, highly secure, work with their current IT infrastructure & Nokia E-Series devices and provide simple, centralized administration.

Find out how CommonTime mSuite met their needs.

Teknos-case-study.pdf 161.54 kB

Collaborative working to suit the needs of a highly important, remote workforce was the key driver behind Frontier Economics' decision to task leading systems integrator Eurodata Systems with an important three-stage Unified Communications project.

Based in London and with offices around the world, Frontier has developed a reputation as a leading economic consultancy, operating across a diverse range of industries from energy and finance to healthcare, media and retail.

The company has long championed the use of technology as a productivity enhancer, and to that end, a decision was taken to implement a series of Microsoft-based Unified Communications (UC) and collaboration technologies
that could deliver on the objective of providing users with a real boost to their productivity, to improve efficiency and provide the business with a competitive edge enabled by their UC strategy.

Frontier Economics.pdf 208.72 kB

Eurodata Systems, self-implemented Unified Communications (UC) using an integrated Microsoft, Mitel and Dialogic platform. The UC solution gives productivity gains of 25% by creating a highly integrated voice, video, messaging systems for on-demand communications. Now remote, mobile and office-based staff waste less time on ineffectual communications and more time in productive and client-facing activities.

Des Lekerman, Eurodata Co-Founder, said, “ We now have integration between our telephony system, Outlook, SharePoint and voice and video conferencing. I am delighted with the productivity increases this has yielded even during its first three months of operation.”

Eurodata.pdf 138.49 kB

Councils face constant pressure to better
serve their citizens within tight budget
constraints. In difficult times, when demands for
services are up but budgets are down, this can
be a tough-balancing act.

1092_5696-SeriesX_3_Ashford_WMCH_FINAL_LR.pdf 3.79 MB

Greenhill & Co. is a successful global investment bank with offices in nine of the major financial markets in the world. Greenhill has worked on some of the biggest deals of the past few years, including Delta Airlines’ merger with Northwest Airlines and the Roche acquisition of Genentech. While the company has grown, the number of IT resources haven't, so when it was time to migrate to Exchange in a highly-sensitive regulatory environment, Greenhill chose Azaleos.

CaseStudy-Greenhill.pdf 442.86 kB

Malvern Hills District Council is responsible for delivering a variety of services, from issuing planning permission and housing benefit payments, to council tax collection and environmental services for residents in Worcestershire.

Despite being a small district council, it still needs to deliver the same levels of service to residents as larger councils that benefit from economies of scale. It is crucial that staff work with optimal efficiency to meet the fierce challenges of delivering a vast number of services with a limited budget.

Malvern Hills Council was operating an aging telephony system that was not supporting the organization adequately. It needed a phone system that it could depend on which offered a reliable means for people to contact the council. Instead of simply replacing it with a traditional phone system, the council chose to move forward with an IP unified communications platform, integrating with OCS and with desktop virtualisation.

The council also wanted to implement a system that would support more collaborative working across the council, from those in the contact centre, to those on the road, to desk-based employees and home workers.

UC10 MHDC.pdf 552.07 kB

Microsoft/Fenestrae and Exchange 2010 case study

Fenestrae_Exchange2010_Final.pdf 129.87 kB

At Azaleos, we are committed to delivering personalized, relevant and consistent service experiences to our customers regardless of size or location. Our customers are industry leaders and innovators, including enterprises with 25,000 employees or more and organizations of fewer than 1,000 employees.

Click here to see further examples of customers across different industries.

Pentair migrates from Lotus Notes to Microsoft Exchange, choosing Azaleos for the migration and remote management services for more than 8,000 users. This video case study details the complex systems decisions involved in the migration and corresponding support of Exchange, SharePoint Server, Office Communications Server (OCS) and Blackberry devices.

Click here to download the video case study.

TigerSpike designed and built a mobile and social media platform (powered by Phoenix*) for PriceWaterhouseCoopers, launched in 2009. The objective was to improve the awareness of PwC values and improve employee engagement. Research demonstrated that few people use the suggestion box or the company intranet to share their ideas. This mobile and web platform is intended to be used whenever and wherever the employee has the inspiration - ideas are more likely to be generated in the pub or on the way home than they are sat at your desk.

The PwC WhatWouldYouLikeToChange program was so successful with staff that it is now planned to roll it out to customers as well.

The Social Media Platform TigerSpike delivered allows the PwC team to:

- Start discussions
- Leave comments
- Rate content
- Post videos
- Respond with videos
- Share the content with colleagues
- Integrate with a mobile presence, RSS and Twitter.

The site utilises TigerSpike’s established Social Media platform (powered by Phoenix) and allows consumers to contribute to numerous discussions by text, image and video.

* Phoenix is TigerSpike's propriety award-winning, carrier grade Service Delivery Platform.

PwC.jpg 90.00 kB

Find out how the REACH Nationwide Role Model project benefitted from implementing a business class email and document sharing solution.

Reach case study.pdf 246.94 kB

CIOs have to support business strategy, while at the same time, they’re under
pressure to cut costs and gain efficiencies. The reality is, IT departments spend too
much time on administration and not enough on innovation. In most organizations,
up to 70 percent of time and costs are spent “keeping the lights on.”

1092_5671-SeriesX_3_VirtualMCD_PO_FINAL_LR.pdf 2.27 MB

http://www.youtube.com/user/PolycomVideos#p/a/u/1/Y7Ji79Sdl7s

Until now, voice telephony and virtualization might have been on different planets,
so far apart were they. In the data center, voice technology was in a closet of its own,
and managed with a separate set of hardware, processes, staff, and technologies.
Now, this is changing. With the combined power of virtualization and unified
communications, mission-critical voice applications are joining enterprise business
applications in the mainstream data center.

1092_5704-Series+X+Virtu_finalLR.pdf 1.26 MB

TigerSpike designed and built an entire MMS Broadcast and messaging platform (powered by Phoenix*) for Vodafone Australia, launched in 2008. The objective was to create a platform that would allow Vodafone to communicate to staff and customers. For staff the core objectives were to improve employee engagement and provide a method for instant company communication. Up-to 600,000 per day are now being sent out, with close to one billion messages having been sent in total.

TigerSpike host, manage and support the platform and manage the creative execution of the MMS campaigns. We also run quarterly Innovation Lab workshops that help acquaint the Vodafone Australia team with knowledge of its platform.

An example of a campaign that was used to improve employee engagement is below:

TigerSpike designed a user-generated content campaign; an integrated mobile, flash-based website and MMS competition. Users sent MMS self-portraits to the Vodafone shortcode for the campaign, which were then uploaded to the Vodafone website. After logging on, the user was able to crop his/her image and apply the face to one of four festive character templates. This classy photo could then be downloaded to their mobile handset and sent off for the joy of holiday cheer. TigerSpike handled the full strategy, concept development, design, development and implementation of the campaign

* Phoenix is TigerSpike's proprietary award-winning, carrier grade Service Delivery Platform.

Vodafone_MMS.jpg 70.93 kB

Find out how Whizz Education, the UK's leading provider of online maths tuition for 5 to 13 year olds, benefitted for implementing a Hosted Customer Relationship Management (CRM) solution from Outsourcery.

Whizz Education Case Study.pdf 285.16 kB

Unified Communications solution saves thousands on teaching cover, drives up exam results, and increases staff productivity

WoottenBassett.pdf 218.89 kB

All of the recent hype in the mobile industry has been around the iPhone. But with the unveiling of the open-source, license-free mobile operating system Google Android, that is destined to change.

And why is that so?

AndroidWhitePaper-TigerSpikeOct08.pdf 310.17 kB

There has been much hype surrounding the latest product offering from Apple – the iPad. On Wednesday 27th January 2010, Apple CEO Steve Jobs announced that the product would begin shipping in March 2010 to customers in the United States with international rollout, whilst unconfirmed by Apple, expected to follow soon after. Apple claims that the iPad falls under a totally new genre of device, and is positioning the product somewhere between the laptop computer and the mobile smart phone.

The iPad is being priced according to this market positioning, with US prices ranging from $499 to $829. International pricing is yet to be announced which will clearly affect the uptake of the device. If the market does not respond as favourable to Apple’s initial proposition, there is currently speculation that the pricing may be dropped to increase the uptake.

Think about how the iPad will feel in your hand. Is it really just a ‘large iPhone’ or is it an opportunity to create a brand new interface with your content? Web has traditionally been a 3 to 4 vertical column set up, mobile a 1 vertical column set up, but the iPad has a dynamic, flexible grid like structure that opens up great new interface opportunities. Of course content creators can treat it like a large iPhone, but those content owners who create a unique interface that captivates consumers will win. As content moves to become ubiquitous it is the user interface that will define choice of content provider. Make sure your interface is so great that consumers will pay for it and can’t wait to virally share it with their friends.

TigerSpike_iPad_WhitePaper_February2010.pdf 209.75 kB

Already a crowd pleaser for consumers and marketing managers alike, the new features will ensure the iPhone becomes an integral part of ongoing digital brand strategy. After all, it is an ever evolving global platform that now comes with a proven track record.

This is the new device that runs the 3.0 software. The ‘S’ stands for ‘speed’ and loosely draws
parallels with the Porsche Boxter S or the Aston Martin DBS. Sleek, stylish, and swift? The new
phone was announced on 8th June at WWDC and at first glance does appear to live up to
expectations.

Primarily, this document deals with the new features of the 3.0 software as it is these that will
impact most upon the marketing world. In terms of the device upgrade, the only real differences
are speed and the enhancements made to the camera.

TigerSpike_iPhone 3 0_Overview.pdf 221.67 kB

The SecureX Management Console provides Azaleos with instant access to a powerful systems administration toolbox including remote console, remote PowerShell, patch management, and a library of commands. This whitepaper provides a detailed overview of the Azaleos SecureX system and technology.

AZ-Whitepaper_SecureX.pdf 352.22 kB

For an IT department, much of what goes on within a mobile deployment is unseen. With the Mobility XE Analytics Module, adminstrators gain an unprecedented view into how mobile computing resources are used.

Read this white paper to learn about the capabilities of the NetMotion Mobility Analytics Module. It includes a complete listing of the reports available, and examples of how insight from specific reports can be used to boost productivity and drive other operational improvements. The paper also details the notifications capability — the second major element of the Analytics Module — and how it greatly streamlines the day-to-day management of a mobile deployment.

Mobile Analytics.pdf 628.15 kB

According to the US Healthcare Information and Management Systems Society (HIMSS) Analytics™ Database, approximately two-thirds of U.S. hospitals use wireless technology within their healthcare delivery organization. In order to understand the issues, challenges and concerns surrounding the deployment and utilization of wireless networks, HIMSS Analytics conducted two focus groups in March 2009 with senior IT executives who have implemented wireless networks. Institutions represented in the focus groups range from large (1,000+ bed) urban health systems to small (100 bed) rural organizations. All of the participants manage IT for diversified healthcare companies with hospitals, sub-acute, ambulatory and home health operations. The findings from those focus groups are outlined in this white paper.

Top_Five_Challenges_for_Wireless_Healthcare_Deployments.pdf 80.31 kB

Fenestrae Communication Server White Paper

Fenestrae Whitepaper 2008.pdf 5.19 MB

Guide to collaboration for the public sector

Huddle Guide to Collaboration for Government & Public Sector.pdf 162.53 kB

Guide to Web 2.0 for the public sector

Guide to Web 2.0 for Government.pdf 91.23 kB

This white paper examines OCS 2007 R2 architecture, planning and deployment with a focus on monitoring and managing common issues according to Microsoft and Azaleos Best Practices.

AZ-Whitepaper_Monitoring and Managing OCS R2.pdf 702.54 kB

The Nokia Ovi Store is a mobile storefront and media portal designed to allow customers to download applications & other media. Guided by its “social discovery” and networking features, the new Ovi Store is positioned to rival Apple’s iTunes App store as a viral hub for developers to deliver new applications to the mobile masses outside of the iPhone bubble.

This document summarises the Ovi offering from Nokia

TigerSpike_Ovi_White_Paper_FINAL040909.pdf 299.55 kB

IP Fax (FoIP) is an opportunity for companies to significantly reduce their total fax bill, dramatically improve business processes and increase security and control over sensitive fax data.
This paper describes the specific cost and productivity benefits of implementing an IP Fax solution.

MM_White_Paper_The_Benefits_of_Migrating_Fax_to_IP_Networks.pdf 1.31 MB

The two main tools we use for communicating - telephone and e-mail have traditionally existed in isolated silos, independent of each other. Over time some of these technologies have been integrated - voice and IP data network, voice messaging and e-mail , video and the IP data network etc. However until now nothing has integrated all these technologies into a single, easy to manage communications solution that can be used in a controlled business environment.

Unified Communications is a concept used to describe the coming together of devices and applications used to enrich how we communicate with each other, increase our productivity, enable more efficient team collaboration and to streamline business processes.

As an integrated solution Unified Communications can greatly increase the productivity of an organisation, allowing users to make decisions on how to communicate with each other, based on the detailed presence status of the person or people they want to contact.

Unified-Communications-Business-Case.pdf 117.15 kB

The attached white paper from POSTcti highlights a wide range of Unified Communications applications that are actively supporting Public Sector transformation today, Delivering real value against both local and central government initiatives, this white paper provids a blueprint which can be rolled out high and wide across the sector.

POSTcti_WhitePaper_PublicSector_UCv2.pdf 1.38 MB

As VoIP becomes more prevalent as a replacement for traditional PSTN connections, how to handle fax traffic becomes more and more of an issue. If you are thinking that you can just plug your fax machine into your IP telephony system, you will be disappointed. Fax imposes special demands on VoIP networks because the standards used for fax transmission are designed to exploit features of switched circuits that do not fit within the parameters of most VoIP equipment.

MM_White_Paper_Understanding_IP_Fax.pdf 940.93 kB

A tale of two technologies
Chief Information Officers (CIOs) and other IT managers straddle two worlds – not because
they want to, but because they have to.
First, there is the world of the data center. Its servers and other hardware components, and
the business applications that run on them, are the backbone of the organization. They turn
the reams of data that companies generate and collect into the information they need to
understand and operate the business.
Then, there is the world of telephony. Here, voice applications ensure that the people whose
performance determines how well the organization does, how effectively it competes, and
whether it succeeds or fails, communicate with one another in myriad ways to ensure that
information is understood and acted on. Even in today’s high-tech world, voice
communication is the beating heart of the business.

1092_5724-SeriesX_3_Virtualization_Whitepaper_FINAL_LR.pdf 4.23 MB

A key challenge faced by enterprise IT management is how to ensure the productivity of the growing population of mobile workers. A successful mobile deployment can empower mobile workers with the resources they need to be effective at the point of service, resulting in a more productive workforce, expedited customer service, happier customers and increased revenue. Selecting the right mobile solutions and managing today’s mobile enterprise, however, is not a simple task. Successful mobile deployments require IT management to take a holistic approach managing all elements of the mobile deployment, including applications, wireless networks and devices.

This white paper describes how Quality of Service (QoS) can enable organizations to maximize mobile worker productivity and fully leverage the benefits of their mobile deployments.

Wireless QoS.pdf 639.01 kB

The ApplianX DPNSS-to-Q.SIG Gateway has been created to allow enterprise customers to extend the life of their DPNSS-based PBX, whilst taking advantage of new IP PBX solutions. The gateway fully supports all supplementary services and has been designed to be extremely simple to use. With each gateway supporting up to 60 channels it is a cost effective way of achieving a DPNSS-to-VoIP migration strategy.

ApplianX_DPNSS-to-QSIG_Gateway_datasheet_issue1.pdf 218.11 kB

The ApplianX IP Gateway is the first gateway to provide support for Divert, Transfer, Message Waiting and Route Optimisation over SIP, Q.SIG and DPNSS. In addition, the ApplianX IP Gateway can now be procured at a highly competitive price – helping make the migration path to VoIP more cost-effective.

ApplianX_IP_Gateway_datasheet_issue3.pdf 119.56 kB

Certified Solutions for Unified Communications

Fenestrae Certified Solutions for Unified Communications pdf.pdf 218.99 kB

ChatSeer Exporter seamlessly connects your IM, group chat, and web conference systems to a legally compliant long term storage device, archiving the message data and file attachments in their native format. The stored data provides information containing who said what, when, to whom and who has access to this information in accordance with the requirements set forth by the respective financial governing bodies including the SEC, NASD, FSA, MiFID and Sarbanes-Oxley legislation.

ChatSeer Exporter and MyChat Product Sheet 2010.pdf 718.42 kB

Interchange ePocketBook is a multimedia notebook for the BlackBerry™ smartphone. With ePocketBook from Interchange you can take notes; store photos; record sound; and GPS track your precise position with just a few clicks to supplement any field work order with multimedia recordings and location information - and have these synchronized back to the office over the air, immediately. In the event of loss of connectivity, ePocketBook will work in offline mode until a connection is restored.

ePocketbook 1029_0210.pdf 699.54 kB

Executive Chat is a global collaboration tool that extends the value of chat rooms by providing the opportunity for senior management and employees to openly discuss topics in a controlled environment. Used extensively by several major organisations, rather than having uncontrolled chat room, the bot facilitates enterprise briefings by allowing users to privately post their questions to the Executive Team who can then decide which questions they wish to answer. When they respond, both question and answer is added to the chat room.

Executive Chat Product Sheet 2010.pdf 756.24 kB

Faxination feature sheet

FFS 2008 SR 1 Feature Sheet.pdf 135.82 kB

Fenestrae Communication Server Feature Sheet

FCS 2008 SR 1 Feature Sheet.pdf 103.44 kB

Fenestrae Fax Over IP

Fenestrae Fax-over-IP Connector.pdf 292.65 kB

Fenestrae MFP Connector

Fenestrae multi-function peripheral device support.pdf 135.01 kB

Fenestrae Sharepoint Connector

Fenestrae Microsoft Sharepoint connector.pdf 116.45 kB

ChatSeer 2.0 is designed to ease discovery and investigation requests for the next generation of Instant Messaging (IM), group chat and web conferencing applications. ChatSeer sends all communication data including file attachments to secure, tamper proof storage facilities. It then identifies and indexes in native format enabling authorised personnel to quickly search and retrieve archived data using a web browser.

ChatSeer Product Sheet 2010.pdf 781.99 kB

Formicary Email Bridge enables user to maintain access to Group Chat even when they have no direct access to the environment. Email Bridge complements the standard group chat server and allows remote access to chat conversations via email.

Email Bridge Product Sheet 2010.pdf 666.78 kB

A secure, real-time enterprise mobile client designed to extend
Microsoft® Office Communications Server 2007 R2 Group Chat to
mobile devices.

Formicary Mobile Chat 2010.pdf 1.18 MB

Formicary WebChat is a secure web-based, real-time reach chat client designed to extend and complement the powerful features of Microsoft® Offi ce Communications Server 2007 R2 Group Chat. It is designed as a tool kit, so whether embedded with your portal or used as a group chat web client it will improve business relationships with better service and faster response time.

WebChat product Sheet 2010.pdf 1.16 MB

Find out how Outsourcery can help you by hosting your customer management solution

CRM Product Sheet.pdf 608.58 kB

InTechnology's Hosted Exchange service is a hosted e-mail and messaging service based on Microsoft Exchange Server 2007. Our hosted Exchange email service is delivered from our resilient, secure server platforms, within our world-class Data Centres - providing the security and availability required for your business critical email.

Hosted Exchange leverages our expertise in managed services, and is supported by our 24x7 managed service technical team. InTechnology handles setup, provisioning, ongoing maintenance and upgrades of your Exchange Server infrastructure, reducing your team’s IT workload and freeing IT resources to focus on core strategic initiatives that move your business forward.

For more information: Hosted Exchange Server

InTechnology's Hosted OCS service provides a professional instant messaging (IM) and presence service for real-time communication across an organisation.

With presence, staff can significantly reduce the time it takes to make or receive business-critical decisions, by enabling colleagues to see one another's availability. This then allows colleagues to make contact using Instant Messaging or by phone.

Whether your staff are based in a single office or across multiple sites, even across the world, the combination of presence and IM can help improve productivity, drive business efficiencies and build a more agile organisation.

Hosted OCS can also be upgraded to include hosted IP telephony, which allows staff to make and receive phone calls directly from their Microsoft Office Communicator client.

For more information: Hosted Microsoft Office Communications Server (OCS)

FaceTime IMAuditor for Microsoft Office Communications Server (OCS) is a comprehensive solution for the security, management and compliance of Unified Communications, consisting of user policy management, message hygiene, malware prevention, and archiving for compliance.

FaceTime IMA for OCS.pdf 108.05 kB

FaceTime IMAuditor for IBM Lotus Sametime and IBM Lotus Notes and Domino is a
comprehensive solution for the security, management and compliance of Unified
Communications, consisting of user policy management, message hygiene, malware
prevention, and archiving for compliance.

FaceTime_IMauditor_Sametime.pdf 96.81 kB

FaceTime Insight provides powerful visualization and reporting to illustrate the impact of the New
Internet on the enterprise network, providing in-depth visibility into the usage of Web 2.0 applications, social networking sites and general Web browsing.

FaceTime Insight.pdf 215.26 kB

Business continuity plans often fail to address staff communication and collaboration - essential when information is needed quickly in a crisis. InstaNet Business Continuity from Interchange provides a total corporate information tool that doesn’t rely on email. With InstaNet you can securely deliver documents, procedures, service manuals, diagrams, videos, rotas etc directly on to individuals’ BlackBerry smartphones, unobtrusively and reliably; and be assured that the information will be refreshed each time it is updated at the office. So when staff need to access critical information, it is available immediately - even if your IT systems or mobile network isn’t.

IG1035BC_0210 InstaNetMobile Bus Continuity .pdf 624.57 kB

With more staff working out of the office, email is commonly used to deliver staff communications content but, increasingly, businesses are finding that important information is either delayed or even worse missed as messages get buried in a quagmire of unread email.
InstaNet uses a combination of communications technologies to extend your corporate information system via BlackBerry™ smartphones to produce a solution that keeps people up to date and informed no matter where they are by avoiding the email deluge to ensure that key messages are delivered promptly, at the right time and in a highly visible manner.

IG1035_0210 InstaNetMobile .pdf 623.46 kB

Transform your business communications

With interoute One you can manage your voice calls as easily as you manage your email. Take advantage of the savings that VoIP offers by creating a secure, unified communications tool. And quickly transform your business communications for the better.

Interoute One.pdf 336.49 kB

Reliable and highly scalable visual communication infrastructure solutions for enterprise and service provider environments, RADVISION’s SCOPIA Conferencing Platforms offer the industry’s most technologically advanced and easy-to-use multipoint infrastructure for real-time conferencing over any network, protocol and device. Easy to use plug and play functionality minimizes initial setup time, and offers unmatched flexibility. High Definition (HD) is standard on each system, enabling HD at 1080p, H.264, H.264SVC with up to 30 frames per second of perfect quality video.

Scopia+Elite_datasheet.pdf 838.97 kB

Formicary Message Flow replicates content from one to other relevant chat rooms. In a world where chat rooms are vital for daily communication amongst employees globally, an automated matrix function can enhance the intelligence of a normal group chat program. Formicary Message Flow is designed to replicate messages and ensure that they appear in all relevant chat rooms as configured by the clients.

Message Flow and Chat room Administration Product Sheet 2010.pdf 837.32 kB

MESSAGEmanager/ICON

MM_T.38_IP_Fax_Solutions_for_Cisco.pdf 439.95 kB

Microsoft's Unified Communications (UC) enables improved collaboration with a simplified
interface, and tools that are easily deployed to every computer in an organization.

Microsoft Office Communication Server 2007 R2 provides an ideal platform to unify business
communications. Combined Knowledge offers the best way to learn how to do it. This 5-day
course focuses on the core components of OCS 2007 R2, including:

• Instant Messaging (IM) between everyone in the organization in the office or remote
• Application and Desktop sharing for true collaboration
• Audio/Video Conferencing including internally hosted audio conference calls and Live Meetings
• Integration with Exchange Server 2007 Unified Messaging
• Securing the environment to protect communications

Combined Knowledge, Microsoft Office Communications Server 2007 R2 Core Technologies.pdf 372.37 kB

Grey Convergence have designed quick starts to get your organisation running quickly and effectively with Communications Server 2007 R2, with options to expand and enhance the platform in the future. Split in to blocks of functionality you can pick and choose what your final deployment will include.

Grey Convergence Microsoft OCS 2007 R2 Quick Start Overview.pdf 690.52 kB

Grey Convergence have designed a quick start for rapid deployment of limited functionality to get your organisation running SharePoint 2010. With a modular approach to deploying SharePoint we've simplified analysing the functionality you require.

Grey Convergence Microsoft SharePoint 2010 Quick Start Overview.pdf 823.82 kB

Introducing the only Microsoft Office Communications Server (OCS) Appliance to the UK mid-market

Our StartReady UC Appliance allows for a quick and easy deployment of Microsoft Office Communications Server (OCS).

Why Choose the StartReady UC Appliance:

- Deploy in days, not weeks

- You have complete control of setup and usage

- Much lower total cost of ownership

- A completely scalable solution without the hassle

Learn more at: http://www.eurodatasystems.com/UnifiedComms_Voice.asp

UC Appliance.pdf 214.73 kB

MultiUx is a software tool integrating and managing a Microsoft-based Unified Communications architecture. It is designed to help IT administrators and all other people involved in the organization of company communications to manage all critic and day-by-day issues, making faster and easier the control of all the UC farm components.

MultiUx ‘perfect fits’ the needs of companies with medium-large forests of users, Internet Service Provider managing hosted Microsoft services and also medium-small organization without specific administration skills.

MutiUx has been built using the last developing methods and the native Microsoft 2007 integration technologies making MultiUx a unique product on the market today:
. Exchange 2007
. Exchange 2010
. OCS R2

Find out the features and benefits of hosting your Office Communicator service with Outsourcery by reading our Product Sheet.

OCS Product Sheet.pdf 1.08 MB

Office Communicator is the foundation for Unified
Communications (UC) and enables employees to communicate
instantly and effectively with each other through their computer,
and avoids the inconvenience, time and cost incurred in travelling
to and from meetings or tracking down colleagues.

OCS_Product_Sheet_Web.pdf 731.60 kB

As a service provider, fabbricadigitale offers an enterprise level pool of managed and hosted services targeted in a ‘private label’ model allowing the clients to access to the benefits of a great technologic experience and to the benefits of the SaaS (Software as a Service) licencing model.

. Private Label Hosted Exchange 2007 / 2010
. Dedicated Exchange 2007 / 2010
. Private Label Hosted OCS R2
. Dedicated OCS
. Enterprise Hosting for Blackberry
. Development Services for Blackberry
. Development Services for iPhone

Subscribe and publish RSS feeds to share updates and news. Subscribe to open RSS feeds and publish the content of each feed into a specified Group Chat room as a user defined URL. The RSS2 can also publish new channel content via its own RSS feeds allowing internal users to subscribe to channel updates. With RSS feeds, users can share news/information in a channel with a summary and link to the complete document.

RSS2 Product Sheet 2010.pdf 955.90 kB

Find out how Outsourcery can help you by hosting your collaboration and storage solution

SharePoint Product Sheet.pdf 838.41 kB

Our Proof of Concept gives you all the
advantages of enterprise-class technology at
an affordable starting price of just £5,000.
There’s absolutely no hassle and no risk
either. If you don’t want to go to full
deployment, just return the appliance and
we’ll refund the cost.

Proof of Concept - UC Appliance.pdf 160.65 kB

InTechnology's hosted Unified Communications solution is a UK first, consisting of Hosted Microsoft® Office Communications Server, Hosted Microsoft® Exchange and our Hosted Broadsoft Broadworks IP Telephony platform. By combining these services we have created the UK's only Hosted Unified Communications Service with enterprise IP Telephony.

As an integrated solution Unified Communications can greatly reduce the time, cost and frustration associated with unnecessary delays in decision making. Bringing together all the tools of communication we use and allowing users to make decisions on how to communicate with each other, based on the presence status of their contacts.

For more information: Unified Communications

boxedUC is a single server solution which brings to your company a state-of-the-art Unified Communications farm based on Microsoft® technology.

boxedUC is a unique Unified Communications solution for SMB organizations offering the state-of-the-art technology; the customer has an high-end quality of service and support, allowing the customer to save money and focus only on his core business.

Advantages:
. Reduce start-up time
. Activate and pay only what you effectively use
. Get a full system management from a remote specialized staff
. Have your environment monitored H24 x 365
. Access to a specialistic remote support
. Have an enterprise class support for hardware failures
. Protect your environment through a set of strict security policies, patching managemet and more

boxeduc_gold.jpg 4.62 kB

Unified Desktop provides the opportunity for UK organisations to take advantage of the latest Unified Communications technologies without the need for expensive upfront capital investment by presenting a hosted managed service model which can be purchased on a monthly basis.
Unified Desktop includes the latest voice and collaborative technologies from a world class portfolio of solutions which have previosulky only been availble as on premise solutions.

The portfolio includes Microsoft Office Communications Server 2007 R2, Microsoft Exchange 2007 and VoiP telephony Voice.

This extensive range of services is avaialble to both end users and channel partners.

Please download the accompanying Unified Desktop brochure for further information.

FINAL_UnifiedDesktop.pdf 2.57 MB

Unified Security Gateway (USG) is a secure Web gateway that integrates traditional URL filtering, anti-malware and anti-virus with content protection, control and security over Web 2.0 applications such as social networks, instant messaging and Unified Communications (UC).

USG enables organizations to safely harness the power of the collaborative Internet. USG gives
granular control of not just Web sites and applications but also of content posted to social
networking sites and blogs, which can now be monitored, secured and recorded – reducing
outbound data leakage and enabling compliance with industry regulations and legal discovery
requirements.

FaceTime _Unified_Security_Gateway3.pdf 462.19 kB

What is Huddle? Who is using it? Huddle features and benefits.

WhatIsHuddle.pdf 1.38 MB