Know your target devices, understand the turf
Remote debugging and its benefits
Maneuveringaround memory limitations
Mobile Networks: Going through tunnels
Keep it simple

The need to optimise IT resources to save money and power has driven the massive growth in virtualisation of business applications. Now your virtualisation strategy can embrace real-time voice applications for the first time. This really is a development you need to take advantage of. Find out more from a market leader in communications software, Mitel.

This session will cover best practice for deploying Microsoft Office Communication Server 2007 on Brocade network infrastructure. We will also look at the different layers of the network in the campus and data centre and will demonstrate how a properly configured network foundation is critical for a successful OCS deployment.

This session will cover: • The future of communications the Skype take • The benefits of rich media communications in the enterprise • Winning back time and making savings • Skype as a business tool stories from the field Ripcurl and Moo • Interactivity and integrations with existing systems

Looking at the latest trends in the Wireless & Mobile industry. How people are using mobility for business success. Best practices in rolling out and managing mobility solutions

This session will provide an introduction to the Symbian Platform, the industry’s “most open” mobile platform. Starting with the formation for the Symbian Foundation, this session will lead you through some of the challenges we have faced while creating our open source platform, provide insight into our successes and some the lessons we have learned along the way.

Is mobile really integrated into your business' communications? True mobile integration is seen as the next frontier for unified communications; advances in the way that IP telephony and networks work together mean that small business can easily take advantage of the cost-savings that tools like broadband voice, presence, video conferencing even simple web-based collaboration tools and separate advances in mobile data like Blackberry have revolutionised how your mobile workers can keep in touch and work productively outside of the office.
We explore how you bring all of that mobile capability into your communications and make your systems work together even more effectively, how one device, one number and one voicemail can really work and how by bringing it all together can save you money

Companies invest significant time and money into designing and implementing unified communications software and infrastructure. Smart companies understand that the user experience is the key factor to successful deployment and utilisation of unified communications technologies to improve employee productivity, increase customer satisfaction and reduce costs. High quality, reliable audio end points integrated with UC system’s enhance the user experience and maximise productivity. Properly segmenting the user population and offering a range of audio devices to meet these needs ensures a cost-effective deployment of collaboration technologies.

Enterprises world-wide are adopting Voice over Internet Protocol (VoIP), IM, online video and other Unified Communications (UC) applications for communications cost-savings, and business continuity.

However, VoIP and UC networks have their own unique security challenges. In this presentation, we will discuss vulnerabilities and solutions. Attendees will glean valuable information on many UC vulnerabilities and risks, tools used -- and protection measures.

Aculab will feature ApplianX, a range of single purpose, 'plug and play' appliances designed to facilitate and support the utilisation of technologies such as VoIP, video, mobile, TDM and fax. ApplianX helps enterprises to reduce operational costs, extend the life of existing, TDM-based equipment, and take advantage of Web and IP-based services, and SIP endpoints. Products include the ApplianX IP Gateway and the ApplianX DPNSS-to-Q.SIG Gateway. AT UC10, Aculab is announcing the ApplianX M...

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BNS Distribution Ltd are the UK's largest distributor for Grandstream Networks Inc. Our European HQ is situated in The Netherlands, with further offices in France, Belgium and the UK. Grandstream Networks is a leading designer and manufacturer of innovative, affordable, and high quality IP voice and video products

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CommonTime - Experts in Mobile Enterprise Application Platforms. • Mobilizing paper based business processes for increased efficiency. • Simplifying mobile application development and deployment. • Mobilizing workforces and their business processes. • Flexible solutions that operate across a range of mobile devices and operating systems. • Delivering immediate ROI for our customers.

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Discover the Possibilities of Toughbook Mobile Computing Solutions The benchmark in ruggedised mobile computing, built to military standard and with full MS operating systems, Toughbooks provide organisations with a solution that provides mobile workers with same tools and information available in the fixed environment. With WLAN, HSDPA, GPS and Bluetooth, Toughbooks offer the full range of connectivity needed to unify communications with field personnel and fully integrate their work activ...

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SOTI Inc. develops industry-leading technology that solves the unique challenges of Managing, Supporting, Securing and Tracking remote mobile and desktop computing devices. Organizations across all market verticals rely on SOTI products to achieve their ROI targets by increasing productivity, minimizing downtime and reducing labor costs. Today, over 80,000 customers and 300 local support partners in over 120 countries employ SOTI’s technology to manage hundreds of thousands of mission-critica...

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“The use of a mobile VPN has been integral to the delivery of agile working for our Mobile Workforce. The seamless ability to roam between various connections with little user interaction is proving invaluable; both in terms of keeping support to a minimum and the actual time users spend establishing a remote secure connection."

Richard Murphy
Network Services Manager
Birmingham City Council

OVERVIEW

The Challenge
To enable agile working for Birmingham City Council’s employees by supporting the Council’s agile working target and increasing the effectiveness of Council staff.

The Solution
Through the implementation of the NetMotion Mobility XE™ Secure Mobile VPN (Virtual Private Network), Birmingham City Council is delivering a secure, seamless, easy to use and cost effective mobile solution to the workforce.

The Results
Rapid adoption of the mobile solution by the Council’s employees who quickly identified work productivity benefits available combined with significant cost reductions for the Council.

The Benefits
NetMotion Mobility XE VPN has given Birmingham City Council a long-term solution that will help the Council reach their agile working targets; help improve the efficiency and effectiveness of their workers whilst also reducing their costs.

With 23.9 million cable customers, Comcast Corporation is one of the nation's leading providers of entertainment, information and communication products and services. In order to fulfill promises to customers for timely service, the company embarked on an ambitious initiative as part of its “Dream Big” campaign. Reliable application access for field technicians was central to the effort – which is why NetMotion Mobility XE was the centerpiece of the mobile deployment.

Comcast_NMWCO_Case Study.pdf 266.51 kB

Collaborative working to suit the needs of a highly important, remote workforce was the key driver behind Frontier Economics' decision to task leading systems integrator Eurodata Systems with an important three-stage Unified Communications project.

Based in London and with offices around the world, Frontier has developed a reputation as a leading economic consultancy, operating across a diverse range of industries from energy and finance to healthcare, media and retail.

The company has long championed the use of technology as a productivity enhancer, and to that end, a decision was taken to implement a series of Microsoft-based Unified Communications (UC) and collaboration technologies
that could deliver on the objective of providing users with a real boost to their productivity, to improve efficiency and provide the business with a competitive edge enabled by their UC strategy.

Frontier Economics.pdf 208.72 kB

RWE npower is one of the UK's largest energy suppliers. It generates electricity and supplies gas, electricity and related services to around 6.6 million customers through its retail business. Vital to their Energy Service operations are the hand held devices used by their team of mobile field engineers for meter reading and meter installation

N Power Case Study Psion Teklogix.pdf 9.21 kB

TigerSpike designed and built a mobile and social media platform (powered by Phoenix*) for PriceWaterhouseCoopers, launched in 2009. The objective was to improve the awareness of PwC values and improve employee engagement. Research demonstrated that few people use the suggestion box or the company intranet to share their ideas. This mobile and web platform is intended to be used whenever and wherever the employee has the inspiration - ideas are more likely to be generated in the pub or on the way home than they are sat at your desk.

The PwC WhatWouldYouLikeToChange program was so successful with staff that it is now planned to roll it out to customers as well.

The Social Media Platform TigerSpike delivered allows the PwC team to:

- Start discussions
- Leave comments
- Rate content
- Post videos
- Respond with videos
- Share the content with colleagues
- Integrate with a mobile presence, RSS and Twitter.

The site utilises TigerSpike’s established Social Media platform (powered by Phoenix) and allows consumers to contribute to numerous discussions by text, image and video.

* Phoenix is TigerSpike's propriety award-winning, carrier grade Service Delivery Platform.

PwC.jpg 90.00 kB

Describes how Yorkshire Water’s service engineers have benefitted from using Toughbook notebook computers to help in delivering “40,000 miles of water and sewerage mains in the County of Yorkshire, and supplying 1.24 billion litres of drinking water every day” also demonstrating how “An investment in IT has been crucial” and because of this investment today Yorkshire Water “stands amongst Ofwat's highest rated suppliers.”

CASE STUDY_YORKSHIRE WATER.pdf 113.47 kB

Unified Communications solution saves thousands on teaching cover, drives up exam results, and increases staff productivity

WoottenBassett.pdf 218.89 kB

All of the recent hype in the mobile industry has been around the iPhone. But with the unveiling of the open-source, license-free mobile operating system Google Android, that is destined to change.

And why is that so?

AndroidWhitePaper-TigerSpikeOct08.pdf 310.17 kB

There has been much hype surrounding the latest product offering from Apple – the iPad. On Wednesday 27th January 2010, Apple CEO Steve Jobs announced that the product would begin shipping in March 2010 to customers in the United States with international rollout, whilst unconfirmed by Apple, expected to follow soon after. Apple claims that the iPad falls under a totally new genre of device, and is positioning the product somewhere between the laptop computer and the mobile smart phone.

The iPad is being priced according to this market positioning, with US prices ranging from $499 to $829. International pricing is yet to be announced which will clearly affect the uptake of the device. If the market does not respond as favourable to Apple’s initial proposition, there is currently speculation that the pricing may be dropped to increase the uptake.

Think about how the iPad will feel in your hand. Is it really just a ‘large iPhone’ or is it an opportunity to create a brand new interface with your content? Web has traditionally been a 3 to 4 vertical column set up, mobile a 1 vertical column set up, but the iPad has a dynamic, flexible grid like structure that opens up great new interface opportunities. Of course content creators can treat it like a large iPhone, but those content owners who create a unique interface that captivates consumers will win. As content moves to become ubiquitous it is the user interface that will define choice of content provider. Make sure your interface is so great that consumers will pay for it and can’t wait to virally share it with their friends.

TigerSpike_iPad_WhitePaper_February2010.pdf 209.75 kB

Already a crowd pleaser for consumers and marketing managers alike, the new features will ensure the iPhone becomes an integral part of ongoing digital brand strategy. After all, it is an ever evolving global platform that now comes with a proven track record.

This is the new device that runs the 3.0 software. The ‘S’ stands for ‘speed’ and loosely draws
parallels with the Porsche Boxter S or the Aston Martin DBS. Sleek, stylish, and swift? The new
phone was announced on 8th June at WWDC and at first glance does appear to live up to
expectations.

Primarily, this document deals with the new features of the 3.0 software as it is these that will
impact most upon the marketing world. In terms of the device upgrade, the only real differences
are speed and the enhancements made to the camera.

TigerSpike_iPhone 3 0_Overview.pdf 221.67 kB

For an IT department, much of what goes on within a mobile deployment is unseen. With the Mobility XE Analytics Module, adminstrators gain an unprecedented view into how mobile computing resources are used.

Read this white paper to learn about the capabilities of the NetMotion Mobility Analytics Module. It includes a complete listing of the reports available, and examples of how insight from specific reports can be used to boost productivity and drive other operational improvements. The paper also details the notifications capability — the second major element of the Analytics Module — and how it greatly streamlines the day-to-day management of a mobile deployment.

Mobile Analytics.pdf 628.15 kB

According to the US Healthcare Information and Management Systems Society (HIMSS) Analytics™ Database, approximately two-thirds of U.S. hospitals use wireless technology within their healthcare delivery organization. In order to understand the issues, challenges and concerns surrounding the deployment and utilization of wireless networks, HIMSS Analytics conducted two focus groups in March 2009 with senior IT executives who have implemented wireless networks. Institutions represented in the focus groups range from large (1,000+ bed) urban health systems to small (100 bed) rural organizations. All of the participants manage IT for diversified healthcare companies with hospitals, sub-acute, ambulatory and home health operations. The findings from those focus groups are outlined in this white paper.

Top_Five_Challenges_for_Wireless_Healthcare_Deployments.pdf 80.31 kB

The Nokia Ovi Store is a mobile storefront and media portal designed to allow customers to download applications & other media. Guided by its “social discovery” and networking features, the new Ovi Store is positioned to rival Apple’s iTunes App store as a viral hub for developers to deliver new applications to the mobile masses outside of the iPhone bubble.

This document summarises the Ovi offering from Nokia

TigerSpike_Ovi_White_Paper_FINAL040909.pdf 299.55 kB

Our Proof of Concept gives you all the
advantages of enterprise-class technology at
an affordable starting price of just £5,000.
There’s absolutely no hassle and no risk
either. If you don’t want to go to full
deployment, just return the appliance and
we’ll refund the cost.

Proof of Concept - UC Appliance.pdf 160.65 kB